Quality Assurance, Evaluation & Development Officer

Devon and Cornwall Police; Exeter; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Heavily subsidised gym membership

Blue Light Card Scheme

Free onsite parking

Company sick pay

Equipment supplied

Group insurance scheme

Flexible training plan

Hybrid working

Job summary

Devon and Cornwall Police is seeking an experienced Quality Assurance, Evaluation & Development Officer to support the quality and continuous improvement of learning and development programmes. The role involves observing, evaluating and supporting trainers and assessors, leading Internal Quality Assurance (IQA) activities, and promoting high standards across PCER, PCSOs, NPPF and NPP programmes.

We offer hybrid working in Exeter with a competitive salary, generous leave, subsidised gym

Qualifications

• Experience in assessment and Internal Quality Assurance (IQA) and standardisation processes.
• Experience supporting and developing trainers and assessors.
• Excellent communication, stakeholder engagement and organisational skills.

Responsibilities

• Conducting observations and providing developmental feedback to trainers and assessors.
• Supporting IQA processes, standardisation activities, and quality improvement initiatives.
• Developing and delivering CPD opportunities for trainers and assessors.
• Monitoring and evaluating learning and assessment practices to drive continuous improvement.
• Working with internal and external stakeholders to ensure quality standards are maintained.

Job description

Salary: £34,662 rising to £40,383 per annum + Excellent Benefits including Government Pension

Location: Hybrid Working/Exeter, England

Hours per week: This role is 37 hours per week. However, we welcome applications from individuals wishing to work on a part-time basis and we are willing to consider flexible working patterns subject to business need.

Details about the hybrid working This is subject to change as per business requirements: There is an expectation to attend the office when required, whilst having the flexibility to work from home. This is subject to change as per business requirements.

About the role:

We are seeking an experienced Quality Assurance, Evaluation & Development Officer to support the quality and continuous improvement of learning and development programmes.

The role involves observing, evaluating and supporting trainers and assessors, leading Internal Quality Assurance (IQA) activities, and promoting consistent, high-quality delivery across PCER, PCSOs, NPPF and NPP programmes.

Key responsibilities include:

• Conducting observations and providing developmental feedback to trainers and assessors.
• Supporting IQA processes, standardisation activities, and quality improvement initiatives.
• Working with internal and external stakeholders to ensure quality standards are maintained.
• Developing and delivering CPD opportunities for trainers and assessors.
• Monitoring and evaluating learning and assessment practices to drive continuous improvement.

We are seeking:

• Experience in assessment and Internal Quality Assurance (IQA) and standardisation processes.
• Experience supporting and developing trainers and assessors.
• Excellent communication, stakeholder engagement and organisational skills.

This is an excellent opportunity for a quality-focused professional passionate about developing people and driving high standards in learning and assessment.

PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.

What you get if you join us:

• A competitive salary with yearly increments.
• 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time employees).
• Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
• Access to the Blue Light Card Scheme for discounts and services (requires a one-off payment of £5).
• Company sick pay.
• Job related equipment supplied, as required.
• Free onsite parking at many police sites throughout the counties.
• Access to Group insurance scheme (via salary sacrifice scheme).
• Support networks, free Employees' Assistance Programme, Occupational Health and wellbeing services.
• Development and training opportunities available.
• Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
• Flexitime, with the ability to undertake your hours flexibly and in line with business need.
• Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).