Lead Internal Quality Assurer (IQA) - Learning & Development

Metropolitan Police; Greater London; On-site; GBP 49,000 - 55,000; Full time

Job summary

Metropolitan Police seeks a Lead Internal Quality Assurer (IQA) for Learning & Development at Hendon. You will provide strategic and operational leadership for internal QA across training programmes, ensuring alignment with College of Policing requirements and awarding body standards.

The role safeguards assessment integrity and guides assessors and IQAs. You will oversee end-to-end QA, support standardisation, and deliver expert coaching, CPD, and high-quality reports for audits and

Qualifications

• IQA qualification required or recognised equivalent.
• Extensive quality assurance experience in a regulated training environment.
• Experience within policing/public safety preferred.
• Experience delivering CPD and standardisation activities.

Responsibilities

• Lead internal quality assurance across police training programmes.
• Ensure compliance with College of Policing standards and awarding bodies.
• Drive consistency, fairness, and accuracy in assessments.

Skills

Feedback to assessors

Attention to detail

Interpersonal skills

Digital assessment tools

Microsoft Office

Education

Recognised IQA qualification (e.g., Level 4 Award in IQA)

Tools

OneFile

Smart Assessor

Microsoft Office

Job description

Lead Internal Quality Assurer (IQA) - Learning & Development

Vacancy Reference Number

22773

Number of Vacancies 1

Learning & Development

Location Hendon

Building PEEL CENTRE HENDON

Band Band C

Part/Full Time Full Time

36 hours per week

Type of Contract Permanent

Job Title:Lead Internal Quality Assurer (IQA) - Learning & Development

Salary: The starting salary is £48,995, which includes allowances totalling £3,009.

The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location:Hendon

Are you passionate about maintaining high standards in police training and ensuring assessments are fair, robust, and credible? We are looking for an experienced and motivated Lead Internal Quality Assurer (IQA) to drive excellence across our assessment and quality assurance practices.

About the role

As the Lead IQA, you will provide strategic and operational leadership for internal quality assurance across our police training programmes. You will ensure all assessment activity aligns with College of Policing requirements, awarding body standards, and our own internal quality frameworks.

This role is central to safeguarding the integrity of assessment decisions that underpin operational competence. You will oversee the end‑to‑end quality cycle, support standardisation, and provide expert guidance to assessors and IQAs across Learning & Development.

Key responsibilities

• Lead, plan, and coordinate internal quality assurance activity across police training programmes.
• Ensure full compliance with College of Policing standards, qualification specifications, and relevant awarding body requirements.
• Drive consistency, fairness, and accuracy in assessment decision‑making.
• Maintain internal quality frameworks and implement continuous improvements to IQA processes.
• Provide expert support, coaching, and CPD to assessors and internal quality assurers.
• Lead standardisation activities to promote shared understanding of assessment criteria and expectations.
• Produce high‑quality reports and evidence to support audits, inspections, and external quality assurance visits.
• Champion a culture of quality, integrity, and learner‑centred practice within the Learning & Development function.

Why join us?

This is a highly impactful role where your work directly contributes to the capability, competence, and professionalism of our operational workforce. You’ll be part of a committed team that values high standards, collaboration, and continuous development.

Additional Information

This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job.

You will bring extensive experience in quality assurance within a regulated training environment, ideally within policing or public safety. You will be confident leading others, shaping high‑quality assessment practice, and ensuring decisions are valid, consistent, and fully compliant with relevant standards.

Knowledge

• Strong understanding of College of Policing frameworks, apprenticeship standards, and regulated qualifications.
• Excellent working knowledge of quality assurance processes and regulatory compliance, including Ofqual and awarding organisation requirements.
• Committed to upholding professional standards, ethics, and the core values of policing.

Skills

• Proven ability to provide supportive, constructive feedback to assessors and IQAs, driving high standards of delivery.
• High level of attention to detail with the ability to manage multiple priorities in a fast‑paced environment.
• Strong interpersonal and communication skills, with the confidence to influence, challenge, and collaborate across a wide range of stakeholders.
• Proficient in the use of digital assessment and e‑portfolio platforms (e.g., OneFile, Smart Assessor) and Microsoft Office tools.

Qualifications

• Recognised IQA qualification (e.g., Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice).

Experience

• Extensive experience in assessing and quality assuring vocational qualifications, ideally within a policing or public safety context.
• Experience planning, delivering, and evaluating CPD and standardisation activities for assessment staff.

Please note:Applicants must hold a recognised IQA qualificationandhave significant experience of carrying out internal quality assurance activity as both will form part of the sifting criteria.

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.

As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.

The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.

Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job‑related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards .

Read our full disability confidence statement.