Quality Assurance Business Partner - Domiciliary Care

Helping Hands; Crawley; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading home care provider in Crawley seeks a Quality Assurance Business Partner to join their team. The role involves guiding care managers, ensuring compliance, and driving quality improvement initiatives. With a strong emphasis on person-centred care, this position offers career progression, generous annual leave, and a monthly car allowance.

Benefits

Career progression opportunities

Car allowance of £400 per month

23 days annual leave, rising to 25 after 2 years

Blue Light Card offering discounts

Refer a friend scheme

Qualifications

• Experience in a quality or compliance role within the care sector.
• Passionate about person centred care.

Responsibilities

• Provide guidance to Area Care Managers regarding quality and compliance.
• Identify areas for improvement in quality across the region.
• Support completion of internal quality audits to enhance standards.

Skills

Quality Assurance

Compliance

Self-Motivated

Person Centred Care

Job description

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Quality Assurance Business Partner - Domiciliary Care, Crawley

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Client:

Helping Hands

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

Job Views:

6

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is one of the nation’s leading home care providers and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a Quality Assurance Business Partner to join our team.

In this role you’ll be working as key member of the quality assurance team and acting as a point for contact for the wider business. The role of Quality Assurance Business Partner is crucial in ensuring the success of our central region by maintaining accurate files and ensuring we meet the standards set by CQC.

Main Responsibilities

• Provide expert guidance and direction to Area Care Managers in relation to quality and compliance
• Identify any areas of opportunity to improve the quality and compliance of the region and branches
• Drive the Quality Agenda set by the Head of Quality across the region/area
• Support the Area Care Managers in the completion of internal quality assurance audits that improves the quality and compliance of every branch whilst identifying quickly areas for improvement
• To initiate, prioritise and manage a process with the Area Care Manager for reviewing branches that are underperforming in quality and compliance
• Ensure “Best Practice” is shared throughout the region to improve and exceed overall quality, compliance and service standards.

About You

To be successful in this role you’ll need to have previous experience of working in a quality or compliance role within the care sector. You’ll also need to be self motivated and passionate about person centred care.

• Career progression opportunities
• Car allowance of £400 per month
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Refer a friend scheme

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.