Quality Assurance & Audit Manager for Practice Improvement

London Borough of Havering; Greater London; On-site; GBP 61,000 - 66,000; Full time

Job summary

The London Borough of Havering is seeking a qualified Quality Assurance and Audit Manager to lead Havering's Quality Assurance Framework and annual audit programme, driving high-quality audits, moderation, learning and improvement across Starting Well.

You will work with managers and senior leaders to identify strengths, challenge practice concerns and ensure learning translates into sustained improvements for children and families, while developing a culture of reflective practice.

Qualifications

• Qualified and registered social worker with 5+ years experience in statutory social work.
• Experience leading and managing staff and evaluating social work practice through audit, quality assurance, improvement or practice leadership activity.
• Able to analyse information, identify themes, write analytically and use evidence to support improvement.
• Confident in providing constructive challenge and professional support.
• Able to build positive working relationships with practitioners, managers and senior leaders.
• Passionate about learning, improvement and achieving the best outcomes for children.

Responsibilities

• Oversee audits, re-audits, moderation and quality assurance activity.
• Analyse monthly audits and prepare reports to a high standard for diverse audiences.
• Support managers to understand and respond to audit findings.
• Identify themes, learning and emerging risks.
• Deliver and support training, learning events and improvement activity.
• Contribute to strategic discussions about quality, performance and improvement.
• Influence service improvement through evidence, challenge and professional curiosity.
• Help shape how quality assurance supports Havering's continued improvement journey.

Skills

Social work leadership

Audit & QA analysis

Stakeholder engagement

Analytical writing

Professional challenge

Education

Qualified social worker

Job description

The London Borough of Havering is seeking a qualified Quality Assurance and Audit Manager to lead Havering's Quality Assurance Framework and annual audit programme, driving high-quality audits, moderation, learning and improvement across Starting Well.

You will work with managers and senior leaders to identify strengths, challenge practice concerns and ensure learning translates into sustained improvements for children and families, while developing a culture of reflective practice.