Quality and Excellence Specialist (Health and Social Care) - Temporary

Community Integrated Care; Aberdeen City; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Car allowance

Pension

Life Assurance

Employee Assistance Programme

Discounts

Cycle to Work

Annual leave

Job summary

Community Integrated Care is seeking a Quality Excellence Specialist to join the Scotland Quality Team in Aberdeen. The role is a hands‑on quality assurance position focusing on audits, care plan reviews, performance analysis and improvement actions.

You’ll work with Regional Managers to prepare services for inspections and drive continuous improvement, ensuring person‑centred support and high standards across the region. A dedicated Quality role with development opportunities awaits.

Qualifications

• Experience in improving services and driving quality improvements.
• Ability to carry out audits and support inspections.
• Strong report writing and communication skills.
• Coaching and supporting managers to improve quality.

Responsibilities

• Carry out quality assurance audits across services.
• Review care plans, support documentation and working practices.
• Produce detailed reports with clear recommendations and improvement actions.
• Support Service Leaders to develop and implement quality improvement plans.
• Help services prepare for Care Inspectorate inspections and Local Authority monitoring.
• Validate quality standards and monitor ongoing compliance.
• Analyse quality data to identify trends, risks and opportunities for improvement.
• Share best practice and promote a culture of continuous improvement.
• Champion person-centred support, human rights and positive outcomes for the people we support.
• Work in partnership with Regional Managers and the wider Quality Team to improve standards across the region

Skills

Quality audits

Report writing

Coaching managers

Health & Social Care knowledge

Education

Health & Social Care qualification

CPD / continuing professional development

Job description

Community Integrated Care is currently seeking an experienced and confident Quality and Excellence Specialist to join the Quality team in Aberdeen & Aberdeenshire for 37.5 hours per week Temporary Position for 6 months.

Make a Difference Through Quality

Do you enjoy improving services, preparing teams for inspections, carrying out quality audits and supporting managers to achieve the best outcomes for the people they support?

Are you an experienced Social Care Leader or Quality professional looking for your next challenge?

If so, we'd love to hear from you.

Community Integrated Care is looking for a Quality Excellence Specialist to join our Scotland Quality Team. This is an excellent opportunity to step into a dedicated quality role where you'll help drive continuous improvement across our services while promoting outstanding, person-centred support.

Why You'll Love Working With Us

• Temporary contract until 30/4/27 (may be extended another 6 months)
• Work your hours across 4-5 days
• Salary: £30,000-£33,000 plus £3,000 car allowance (pro rata)
• 33 days annual leave, including public holidays (pro rata), with the option to buy more.
• Contributory pension scheme.
• Life Assurance.
• Employee Assistance Programme.
• Retail, travel and holiday discounts.
• Cycle to Work scheme.
• Ongoing learning and career development within one of the UK's leading social care charities.

About Community Integrated Care

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

Working closely with the Quality Team, Regional Managers and Service Leaders, you'll play a key role in driving quality across our services.

This is a hands-on quality assurance role where you'll audit services, review care plans and documentation, analyse performance, support managers to implement improvements and help services prepare for inspections.

Your work will directly influence the quality of support experienced by the people we support.

What You'll Be Doing

• Carry out quality assurance audits across services.
• Review care plans, support documentation and working practices.
• Produce detailed reports with clear recommendations and improvement actions.
• Support Service Leaders to develop and implement quality improvement plans.
• Help services prepare for Care Inspectorate inspections and Local Authority monitoring.
• Validate quality standards and monitor ongoing compliance.
• Analyse quality data to identify trends, risks and opportunities for improvement.
• Share best practice and promote a culture of continuous improvement.
• Champion person-centred support, human rights and positive outcomes for the people we support.
• Work in partnership with Regional Managers and the wider Quality Team to improve standards across the region

We're looking for someone who has experience within Health & Social Care and understands what great quality looks like.

You May Currently Be a

• Registered Manager
• Service Manager
• Deputy Manager
• Operations Manager
• Quality Lead
• Quality Assurance Officer
• Compliance Officer

You’ll Ideally Have

• A professional qualification in Health & Social Care.
• Evidence of continuing professional development.
• Experience managing a care or support service.
• Experience of Care Inspectorate or other regulated inspections.
• Strong knowledge of person-centred support.
• Experience carrying out audits, quality monitoring or service improvement.
• Excellent communication and report writing skills.
• The ability to coach, influence and support managers to improve quality.

Previous experience in a dedicated Quality Assurance role is welcome but not essential. If you've successfully managed services, supported inspections or driven quality improvements, we'd love to hear from you.

We’re proud to be an Equal Opportunities and Disability Confident employer.

Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.