Quality and Compliance Officer

Pioneer Selection; Bollington; On-site; GBP 41,000 - 45,000; Full time

Job summary

Join a forward-thinking manufacturer as a Quality & Compliance Officer, where your passion for quality and compliance will drive business success. In this pivotal role, you'll ensure high standards and customer satisfaction by overseeing product compliance, managing quality systems, and leading a dedicated team. Your expertise will contribute to maintaining certifications and improving processes, making a significant impact on the company's reputation. If you're a hands-on problem solver with a keen eye for detail and strong communication skills, this opportunity is perfect for you to thrive in a supportive and innovative environment.

Benefits

Supportive team environment

Innovative work culture

Qualifications

• Hands-on problem solver with expertise in regulatory compliance and quality systems.
• Strong commercial awareness and excellent communication skills.

Responsibilities

• Ensure product and regulatory compliance, including food safety and chemical composition.
• Oversee Lab Technician and manage quality processes across the value chain.

Skills

Regulatory Compliance

Quality Systems

Continuous Improvement

Communication Skills

Problem Solving

Job description

Job Opportunity: Quality & Compliance Officer
Location: Bollington, Cheshire
Salary: £41,000–£45,000
Hours: Days

Are you passionate about quality, compliance, and continuous improvement? Join a leading manufacturer as our new Quality & Compliance Officer. You'll play a vital role in maintaining our high standards, ensuring customer satisfaction, and driving business success.

About the Role

Reporting to the Head of Quality & Compliance, you’ll:

• Be the on-site expert for product and regulatory compliance, including food safety and chemical composition.
• Develop and refine processes to improve product quality across the value chain.
• Oversee and manage a Lab Technician, ensuring daily tasks are completed effectively.
• Lead activities to maintain certifications such as BRC-GS and ISO9001, including documentation, procedures, and training.
• Work closely with customers and suppliers to establish and uphold quality specifications and testing protocols.
• Investigate customer complaints thoroughly and ensure timely resolution.
• Contribute to audits, both internal and external, to uphold compliance and identify areas for improvement.
• Keep the company up-to-date with regulatory changes and compliance requirements.

What We’re Looking For

We need a hands-on problem solver with:

• Strong commercial awareness and the ability to balance quality and business needs.
• Expertise in regulatory compliance, quality systems, and continuous improvement.
• Excellent communication and influencing skills to motivate the workforce and engage effectively with stakeholders.
• A keen eye for detail and a drive to ensure our products exceed customer expectations.

What We Offer

• Opportunity to work in a supportive, innovative team.
• A pivotal role in ensuring the success and reputation of a respected manufacturer.