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A leading company in Dunstable is seeking an experienced Quality and Compliance Manager to oversee quality assurance and compliance within their manufacturing operations. The ideal candidate will lead a team, ensure adherence to quality standards, and drive continuous improvement initiatives. Responsibilities include managing audits, customer complaints, and maintaining quality management systems. This role requires strong leadership, analytical skills, and a commitment to quality excellence.
We have an exciting opportunity for an experienced Quality and Compliance Manager to join the Operational Excellence and Compliance Department at our Dunstable site. The Quality Manager will lead, coach & develop a team of Quality employees to support the Dunstable site ensuring that products and processes comply with specifications, HACCP principles and BRC/ISO and Customer requirements.
Key Areas of responsibility
· Review and maintain the Quality Management System - Standard Operating Procedures (SOP), Work Instructions (WI), spreadsheets, Technical/Quality Agreements
· Coordinate and Lead with BRC unannounced audit preparation and act as Leader
· Senior member and coordinator of the HACCP systems for the site.
· Lead site quality audits and visits.
· Coordinate and carry out internal audits (systems and GMP) with robust corrective action close outs.
· Continual assessment & improvement of the Manufacturing Site Standards
· Manage the concession and non-conformance systems with appropriate corrective actions, on site and with suppliers
· Manage and coordinate customer complaints investigations and corrective action close outs
· Manage and coordinate pest control site visits and corrective action close outs
· Communicate with customers, suppliers, and service providers
· Support the development team during the concept to launch process to ensure all new products, once launched, comply with all current systems
· Maintain QA audit schedule
· Manage returns and rework
The Person
· Strong individual with an analytical approach with attention to detail
· Self motivated and can work under pressure
· A can-do attitude, able to overcome obstacles with a team approach
· Ability to inspire and motivate others using appropriate leadership styles
· Organisational and planning skills to manage your time and to meet deadlines and objectives
· Interpersonal skills that enable you to collaborate with people at all levels and to motivate others
· Written and spoken communication skills that allow you to inform and advise others clearly
Knowledge, Training and Experience required
· Minimum 5 years’ experience managing and coordinating Quality, within a manufacturing environment. (essential)
· Implementation and management of Quality - ISO 9001; ISO 45001; ISO 14001 and BRCGS (essential/desirable)
· HACCP Level 3 (essential)
· Lead and Internal Auditor qualification or experience (desirable)
· Excellent IT skills, proficient with all Microsoft Office Packages, ERP and Quality software systems
· Previous experience in the design and delivery of quality training solutions and assessing the effectiveness of such training interventions
· Strong experience in Root cause analysis and corrective actions implementation
· NEBOSH Certification (desirable)
· Continuous Improvement mindset and experience
Package:
What to do next
If you would like to be considered for this opportunity, please apply via clicking the link to start your application.
This role is being advertised internally and externally and is open to all members, agency, and contractors.
Minimum 5 years experience managing and coordinating Quality in a manufacturing environment (essential).
City
Dunstable
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