Quality and Compliance Manager

Joseph Giles Ltd; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in architectural hardware is seeking a Compliance and Quality Manager to ensure products meet UK and European standards. This role involves overseeing the Quality Management System, regulatory compliance, and continuous improvement efforts. Ideal candidates will have a background in quality management or engineering, with strong analytical and communication skills.

Qualifications

• 3-5 years of experience in compliance, product certification, or quality management in manufacturing.
• Familiarity with ISO 9001, ISO 14001, ISO 45001.

Responsibilities

• Ensure compliance with British Standards and European Norms.
• Establish and maintain the Quality Management System (QMS).
• Analyze compliance and quality data to drive improvements.

Skills

Knowledge of British Standards (BS)

Knowledge of EN Standards

Knowledge of Construction Products Regulation (CPR)

Strong analytical skills

Excellent communication skills

Education

Formal qualification in Quality Management, Engineering, Regulatory Affairs

Tools

Quality management software

Job description

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Executive Management in Manufacturing, Operations, Projects and Facilities

Compliance and Quality Manager(Architectural Hardware)

Job Summary:

The Compliance and Quality System Manager ensures that the company's door, window, joinery and related hardware products comply with Country relevant Regulations and Standards including but not limited to British Standards (BS), European Norms (EN) and Construction Products Regulation (CPR).

This role establishes and maintains the Quality Management System (QMS), oversees regulatory compliance, and supports product certification, audits, and continuous improvement to meet safety, performance, and legal requirements.

Key Responsibilities:

Regulatory & Product Compliance (British Standards, EN Standards & CPR)

• Ensure compliance with key British Standards (BS) and European Norms (EN) and for the Joseph Giles products.
• Advise and support the Business with regulatory requirements for other countries it supplies or plans to supply product to.
• Maintain and update Declarations of Performance (DoP) and technical documentation in compliance with BS, CE Marking, UKCA, and CPR.
• Coordinate with Notified Bodies and testing laboratories to ensure certification requirements are met.
• Monitor regulatory changes and update compliance programs accordingly.
• Assist R&D and manufacturing teams in ensuring product design, material selection, and testing align with compliance requirements.
• Ensure compliance with other relevant regulations or requirements such as EMS, EPR, REACH, WEEE and RoHS regulations.
• Monitor and maintain Supplier product compliance certification as may be required.

Quality Management System (QMS) Administration

• Establish, manage and maintain document control, internal audits, and QMS documentation in compliance with ISO 9001, ISO 14001, and ISO 45001.
• Lead potential ISO 9001 accreditation process including assistance with external audits.
• Conduct ongoing internal training and audits in order to develop and establish the required quality and compliance culture.
• Oversee non-conformance management (NCRs), corrective & preventive actions (CAPA), and root cause analysis (RCA).
• Support the Engineering Design team with the implement and maintenance of product testing programs to ensure compliance with safety, durability, and other performance requirements.

Process Improvement & Reporting

• Analyze compliance and quality data to drive improvements in product performance, durability, and security.
• Work with cross-functional teams to create understanding and awareness of best practices in quality and compliance.
• Prepare and present compliance reports and audit findings to senior management.

Qualifications & Requirements:

Education & Experience:

• Formal qualification in Quality Management, Engineering, Regulatory Affairs, or a related field.
• 3-5 years of experience in compliance, product certification, or quality management in a similar “manufacturing for the construction and building industry” sector.

Skills & Knowledge:

• Knowledge of British Standards (BS), EN Standards, Construction Products Regulation (CPR), CE Marking, and UKCA requirements.
• Familiarity with ISO 9001, ISO 14001, ISO 45001, and PAS 24 testing requirements.
• Strong knowledge of product development, design and testing procedures, compliance risk assessment, and quality assurance.
• Proficiency in quality management software and regulatory compliance tools.
• Strong analytical skills, problem-solving abilities, and attention to detail.
• Excellent communication and stakeholder management skills to liaise with regulatory bodies and suppliers.

Preferred Qualifications:

• Previous experience at implementing a QMS
• Experience in manufacturing or testing of door and window hardware.
• Current company policy is 4 days office 1 day WFH
• Some travel may be required for audits, supplier assessments, or regulatory meetings.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Manufacturing

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