Quality and Compliance Lead (Apprenticeships)

HCRG Care Group; Manchester; Hybrid; GBP 38,000 - 43,000; Full time

Job summary

An exciting opportunity for a Quality and Compliance Lead at HCRG Care Group, focusing on maintaining and improving quality across apprenticeship delivery. The role involves managing quality assurance systems and ensuring a high-quality learning experience for apprentices, with a hybrid working arrangement.

Benefits

Private medical insurance from Bupa

Membership of My Reward Hub for discounts and cashback

Access to wages as you earn them

Support for mental and physical wellbeing

Opportunities for professional development

Qualifications

• Minimum of 3 years’ experience in a Lead IQA or quality role.
• Proven experience in IQA for Leadership and Management standards.
• Experience in further education, training, or apprenticeship environments.

Responsibilities

• Manage and embed quality assurance and compliance systems.
• Conduct internal quality assurance for Leadership and Management qualifications.
• Line manage quality and compliance staff.

Skills

Communication

Mentoring

Feedback

Education

Recognized IQA qualification (e.g., V1, IQA Award)

Assessor qualification: A1, TAQA, CAVA, or D32/D33

Recognized teaching qualification at Level 3 or above (e.g., AET, PTLLS)

Job description

Vacancies: Quality and Compliance Lead (Apprenticeships)

Job Introduction

We have an exciting opportunity for a Quality and Compliance Lead at HCRG Care Group! The role is part of The Learning Enterprise team, a government-approved apprenticeship training provider for HCRG Care Group and other organizations.

The Quality and Compliance Lead plays a key operational role in maintaining and improving quality across apprenticeship and vocational delivery. The post holder will lead the development and embedding of quality assurance systems, oversee internal quality assurance across all program areas, and ensure apprentices have a consistent, high-quality learning experience from enrollment to End Point Assessment.

This role offers a hybrid working arrangement from our Runcorn head office with opportunities to work from home, promoting a healthy work-life balance. Travel to services may be required when necessary.

Main Responsibilities

1. Manage and embed quality assurance and compliance systems across all apprenticeship programs to ensure full compliance with ESFA funding rules, Ofsted’s Education Inspection Framework (EIF), and awarding organization standards.
2. Conduct internal quality assurance (IQA) for Leadership and Management qualifications (including Level 3 Team Leader and Level 5 Operational/Departmental Manager), maintaining valid, reliable assessment practices.
3. Line manage quality and compliance staff, providing coaching, performance monitoring, and support to ensure high-quality outcomes for all learners.

Note: Please see the attached full job description for a comprehensive list of responsibilities.

The Ideal Candidate

• Recognized IQA qualification (e.g., V1, IQA Award, or equivalent)
• Assessor qualification: A1, TAQA, CAVA, or D32/D33
• Recognized teaching qualification at Level 3 or above (e.g., AET, PTLLS or higher)
• Minimum of 3 years’ experience in a Lead IQA or quality role within work-based learning or apprenticeship settings
• Proven experience in IQA for Leadership and Management and Business Support apprenticeship standards (e.g., ILM or CMI L3/L5)
• Line management or team leadership experience
• Strong understanding of Ofsted EIF, apprenticeship standards, and EPA requirements
• Knowledge of safeguarding and prevent agendas in apprenticeships and vocational settings
• Experience developing and delivering CPD and training for assessors, coaches, or tutors
• Excellent communication, mentoring, and feedback skills
• Willingness to work as DSO or deputy DSO (training provided)
• Experience in further education, training, or apprenticeship environments, especially in healthcare apprenticeships
• Experience supporting ALS, neurodiversity, or tailored learning support planning
• Participation in Ofsted inspections or EQA audits
• Safeguarding Level 3 and Prevent Lead Training
• Experience as a designated safeguarding lead or deputy
• Mental Health First Aider or Neurodiversity Champion

Package and Benefits

You will be valued as a Quality and Compliance Lead with access to benefits including:

• Salary: £38,500 - £42,500 plus group pension
• Free tea, coffee, and milk at your base location
• Private medical insurance from Bupa, with fast access to specialists
• Membership of My Reward Hub for discounts and cashback
• Access to wages as you earn them for emergencies
• Support for mental and physical wellbeing, legal, debt, and life management
• Opportunities for professional development through The Learning Enterprise
• An open culture encouraging ideas and innovation
• Being part of an organization committed to high standards and quality ratings

About HCRG Care Group

We change lives by transforming health and care. Established in 2006, we are a leading provider of community health and care services across England, working to improve outcomes and experience for communities. We are committed to equal opportunities and inclusive practices. Safeguarding is a priority, and all applicants will undergo vetting and disclosure checks.