Quality and Compliance Coordinator

STARK Building Materials UK; Coventry; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Hybrid working

Discretionary bonus

Pension

Life assurance

Maternity/paternity/adoption leave

Job summary

STARK Building Materials UK is seeking a Quality and Compliance Coordinator to cover a 12-month maternity contract based at our Binley Head Office. You will coordinate quality and environmental systems across civils and drylining/insulation divisions, maintaining ISO 9001, ISO 14001, Achilles and Constructionline accreditations and handling documentation from clients.

The role offers hybrid working: 4 days in our Binley, Coventry office and 1 day WFH, with a focus on audits, supplier compliance,

Qualifications

• Proven quality management experience in merchant/distribution environments.
• Strong knowledge of ISO 9001, ISO 14001, Achilles and Constructionline.
• Experience with civils products and drylining/insulation systems.
• Auditing, documentation and stakeholder engagement skills.
• Qualifications in quality/environment management (IRCA/CQI/NEBOSH).
• Ability to influence operational teams and suppliers to uphold quality standards.

Responsibilities

• Maintain and enhance QMS across civils and drylining product lines.
• Conduct internal audits and support external audits for ISO 9001 certification.
• Oversee EMS per ISO 14001 and promote sustainable practices across logistics and packaging.
• Coordinate Achilles and Constructionline registrations and renewals.
• Manage documentation for prequalification & tendering (RFI/PQQ).
• Vet suppliers and ensure product compliance with CE/BBA standards.

Skills

Quality management experience

Audit management

Stakeholder engagement

Analytical mindset

Quality systems knowledge

Education

Quality/environment qualifications

Tools

Supplier portals

Job description

We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. We're searching for a Quality and Compliance Coordinator to cover a 12-month maternity contract based out of our Binley Head Office. You will be responsible for coordinating our quality and environmental systems across our civils and drylining/insulation divisions. This role is critical in maintaining our ISO 9001, ISO 4001, Achilles and Constructionline accreditations, ensuring our products, suppliers and operations meet rigorous industry standards. Also, to own, manage and return RFI, PQQ and framework documentation from clients as and when sent through by colleagues.

Key Responsibilities

Quality Management (ISO 9001)

• Maintain and enhance the Quality Management System (QMS) across civils and drylining/insulation product lines.
• Conduct internal audits and manage external audit processes to ensure ongoing ISO 9001 certification.
• Monitor product quality, customer complaints, and non-conformance trends across both divisions.
• Collaborate with warehouse and sales teams to ensure consistent quality control procedures.

Environmental Management (ISO 14001)

• Oversee the Environmental Management System (EMS), ensuring compliance with ISO 14001.
• Implement sustainable practices across logistics, packaging, and product sourcing.
• Support depot teams in managing waste streams and reducing environmental impact.

Accreditations: Achilles & Constructionline

• Coordinate and maintain Achilles and Constructionline registrations, ensuring timely renewals and accurate submissions.
• Coordinate with commercial teams to provide documentation for prequalification and tendering.
• Stay up to date with accreditation requirements and industry changes.

Supplier & Product Compliance

• Vet and monitor suppliers of civils materials (e.g., drainage, aggregates, geotechnical) and drylining/insulation systems (e.g., plasterboard, mineral wool, PIR boards).
• Ensure all products meet relevant standards (e.g., CE marking, BBA certification, fire ratings).
• Maintain a central compliance database including technical datasheets, declarations of performance, and supplier certifications.

Framework and PQQ Request Ownership

• Colleagues end through requests from clients for Pre-Qualification Questionnaires, Requests for information, Insurance details and Framework documentation assistance. This is not an exhaustive list.
• You will be responsible for collating the relevant information and returning it, either directly to the client online via portals, via email or back to the colleague to send on.
• Reactive and unplanned, usually with little notice and tight deadlines.

Knowledge, Skills, Qualifications And Experience Required

• Proven experience in quality management within a merchant/distribution environment, ideally covering both civils and interior systems.
• Strong knowledge of ISO 9001, ISO 14001, Achilles, and Constructionline.
• Familiarity with civils products (e.g., concrete, drainage) and drylining/insulation systems (e.g., plasterboard, insulation boards).
• Excellent auditing, documentation, and stakeholder engagement skills.
• Relevant qualifications in quality or environmental management (e.g., IRCA, CQI, NEBOSH).
• Ability to influence operational teams and suppliers to uphold quality standards.
• Strong attention to detail and analytical mindset.
• Comfortable working across multiple sites and managing remote compliance activities.
• Experience with digital QMS platforms or supplier portals.

What’s in it for you?

• Competitive Base salary
• Hybrid Working - 4 days at our Binley, Coventry office and 1 day WFH.
• Discretionary bonus
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.

Why Choose Us?

Quality

We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.

Supportive Environment

Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn - we know we haven't all the answers - listening and learning with you is what helps provide the best service to our customers.

Professional Development

We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits

Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance

We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

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