Quality Control Manager (13486)

Tilbury Douglas; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Annual leave 26 days

Private medical insurance

Life assurance

Pension match up to 8%

Flexible working

Job summary

Tilbury Douglas seeks an experienced Quality Control Manager (Clerk of Works) to support projects across the West Midlands. You will report to Regional Directors, ensuring quality, compliance and safety across major building schemes.

Role involves travel across regional sites, liaising with contractors and project teams to resolve issues and drive continuous improvement. A CSCS card and SMSTS are desirable, ICWCI membership is aPlus. Competitive package on offer.

Qualifications

• Experience in quality control or Clerk of Works on large projects.
• Strong understanding of construction methods and quality compliance standards.
• Excellent attention to detail and proactive problem solving.

Responsibilities

• Carry out site inspections and quality audits to ensure compliance with specifications, standards, and health & safety requirements
• Monitor construction quality, identify defects, and ensure corrective actions are implemented and recorded
• Maintain accurate inspection records, quality documentation, photographs, and reports in line with BMS procedures
• Liaise with contractors, consultants, and project teams to provide technical guidance and resolve quality issues
• Support continuous improvement initiatives, including coaching site teams and contributing to quality assurance processes

Skills

Quality control

Inspections

Stakeholder management

Problem solving

Communication

Education

CSCS Card

SMSTS

Job description

Location: Birmingham

We are looking to appoint an experienced Quality Control Manager to join our Regional Building Business Unit, supporting projects across the West Midlands regions. Also referred to within the construction industry as a Clerk of Works, this role will report directly to the Regional Directors and play a key part in maintaining quality, compliance, and safety standards across major construction projects.

Working on projects ranging from £5m to £100m across the health, education, defence, and commercial sectors, you will ensure all works comply with Employer’s Requirements, company BMS processes, and project-specific quality standards. This role will involve regular travel across regional sites and offices.

Key Duties

• Carry out site inspections and quality audits to ensure compliance with specifications, standards, and health & safety requirements
• Monitor construction quality, identify defects, and ensure corrective actions are implemented and recorded
• Maintain accurate inspection records, quality documentation, photographs, and reports in line with BMS procedures
• Liaise with contractors, consultants, and project teams to provide technical guidance and resolve quality issues
• Support continuous improvement initiatives, including coaching site teams and contributing to quality assurance processes

About You

You will be a quality-focused construction professional with strong technical knowledge and experience working on complex building projects.

You will bring:

• Experience in quality control, inspections, or Clerk of Works duties on projects of similar size and complexity
• Strong understanding of construction methods, Building Regulations, and quality compliance standards
• Excellent attention to detail with a proactive approach to problem solving and continuous improvement
• Strong communication, organisation, and stakeholder management skills
• Relevant CSCS Card and SMSTS certification; professional membership such as ICWCI is desirable

What We Can Offer You

• Competitive salary and car allowance
• 26 days annual leave, with the option to buy or sell up to 3 days
• Additional long service leave at 3, 7, and 10 years
• Private medical insurance (with option to extend to family)
• Life assurance and pension matched up to 8%
• Enhanced family leave policies
• 2 volunteering days per year
• Flexible and agile working (role dependent)
• Employee Assistance Programme, including financial advice
• Payment of professional membership fees
• Access to “Perks at Work” discount platform
• Flexible benefits including critical illness cover, dental insurance, travel insurance, cycle to work scheme, and retail vouchers

Who We Are

Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company, delivering vital projects across sectors including health, education, highways, justice, defence, aviation, water, and environment.

Our people are at the heart of our success. We are committed to an inclusive culture that encourages innovation and celebrates individual differences. We are proud to hold Investors in Diversity status.

Please note: we do not hold a sponsorship licence. This role is subject to Baseline Personnel Security Standard (BPSS) clearance.