Quality Advisor

McLaughlin & Harvey; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A construction company is seeking an experienced Quality Advisor to join their Project Management team in London. The role involves ensuring high standards across projects by promoting quality procedures and managing KPIs. Ideal candidates should have a proven track record in operational quality within construction, strong communication skills, and the ability to influence positively. This position offers a competitive salary and benefits, focusing on career growth and a collaborative culture.

Benefits

Career Growth

Competitive salary

Flexible working options

Exciting Projects

Qualifications

• Proven track record in construction-related quality improvements.
• Knowledge of quality standards and audit procedures.
• Self-motivated and driven for business improvement.

Responsibilities

• Promote quality ethos at all levels within the company.
• Manage Quality KPIs and drive improvements.
• Provide training and guidance on Quality matters.

Skills

Operational Quality Advisor experience

Root Cause Analysis

Organizational and management skills

Excellent communication skills

IT literacy in Microsoft Office

Education

Current CSCS Card

Tools

Digital quality assurance systems

Job description

Reporting to the Group Head of Quality Manager, the Quality Advisor will be an integral part of the Project Management team providing support and guidance to ensure that our projects are delivered to a high standard and to our contractual requirements. This will be achieved by becoming imbedded within the team to plan what the quality requirements are as early as possible and how these will be achieved.

• Continual promotion of our Quality ethos and culture at all levels in the Company and with subcontractors;
• Ensure working practices align with our Quality processes/procedures and comply with both statutory and regulatory legislation;
• Manage the Quality KPI's on our projects and drive improvements across these including the creation of reports for senior management;
• Provide Quality support to our projects and management teams in the form of training, guidance, coaching and advice;
• Carry out audits on our projects and supply chain;
• Review Subcontractor Quality documentation from pre-award, pre-start, ITPs, checklists, Non‑Conformances to ensure compliance;
• Actively look for new approaches, best practices and technologies to improve the consistency of our installations and make these as lean as possible;
• Gather information to create and issue Quality alerts and toolbox talks to prevent reoccurrence of failures across our business;
• Lead workshops in conjunction with our project teams to understand the root cause of failures using root cause analysis tools (eg. 8D, 5 Why's, and fishbone diagram);
• Escalate to management where Quality falls below the high level expected by McL&H and produce a plan to improve this;
• Attend any Quality related meetings on our projects, internally, with our supply chain/clients;
• Participate in any Quality improvement projects;
• Provide support to the work‑winning and pre‑construction teams in the form of PQQ's, tender submissions and the planning for Quality before the works start on site;
• Monitor customer feedback to improve how we deliver our projects and to become the contractor of choice through positive advocacy;
• Support the Cost of Poor Quality across our business;
• Support our projects in the closure and investigation of non‑conformances and defects;
• Lead and deliver Quality initiatives to help raise awareness of the importance of good Quality management;
• Travel and overnight stays will be required to visit/support our projects.

Essential Requirements

• Proven track record as an operational Quality Advisor within the Construction industry delivering continuous Quality Improvement Projects;
• Knowledge of quality standards, audit procedures and integrated management systems;
• Root Cause Analysis investigation experience;
• Excellent oral and written communication skills including the ability to present both face to face and via webinars;
• Must have excellent organisational and management skills;
• Ability to work as part of a team and to positively influence others;
• Self‑motivation and a drive to achieve business improvement as well as personal improvement;
• IT literate in Microsoft Office tools;
• Can work as part of a team and own their own initiative;
• Experienced in digital quality assurance systems;
• A current CSCS Card.

Desirable Requirements

• Professionally qualified within the Quality field (Member of the CQI to at least Practitioner Level (PCQI or higher));
• Lead Auditor or internal auditor.

At McLaughlin & Harvey we position our people for success and have built a culture on collaboration. We are seeking an experienced Quality Advisor to enhance our team and drive success across our high value projects.

McLaughlin & Harvey are an equal opportunities employer who are committed to providing a workplace free from discrimination or harassment. We expect every employee to care and commit to their contribution to the cultivation and maintenance of an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. As a Disability Confident employer we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.

Benefits

• Exciting Projects – Work on varied sector projects and leave a lasting legacy
• Career Growth – Clear progression pathways and continuous professional development
• Collaborative Culture – Be part of a team that values innovation, integrity, and a commitment to excellence
• Competitive Package – Enjoy a competitive salary, great benefits with flexible and hybrid working options