Quality Administrator: QMS & SARs Specialist

CREATE Fertility; Birmingham; On-site; GBP 36,000 - 45,000; Full time

Job summary

CREATE Fertility, part of IVI UK, is seeking a Quality Administrator to oversee day-to-day QMS operations and ensure compliance with regulatory standards. You will deputise for the Quality Director on routine approvals, audits and reporting, while supporting the clinics’ complaints function and data protection responsibilities.

The role anchors near Quality Director level, requiring strong attention to detail, autonomy and collaborative stakeholder management within a fertility services

Qualifications

• Proven experience in quality administration in regulated environments.
• Knowledge of HFEA, CQC, GDPR and related standards is preferred.
• Experience supporting internal and external audits and complaint handling.

Responsibilities

• Maintain QMS documentation, records, forms and registers with proper version control.
• Assist in inspections, audits and external assessments with evidence collation.
• Manage non-conformances, CAPA actions and corrective actions to closure.
• Support SAR processing and GDPR compliance across data subjects.

Skills

Quality Assurance

Regulatory knowledge

Auditing

Documentation control

SARs

Education

A-Levels

Quality qualification desirable

Tools

Q-Pulse

Job description

CREATE Fertility, part of IVI UK, is seeking a Quality Administrator to oversee day-to-day QMS operations and ensure compliance with regulatory standards. You will deputise for the Quality Director on routine approvals, audits and reporting, while supporting the clinics’ complaints function and data protection responsibilities.

The role anchors near Quality Director level, requiring strong attention to detail, autonomy and collaborative stakeholder management within a fertility services