Quality Administrator: Food Safety & Process Improvement

MorePeople; Lancashire; On-site; GBP 21,000 - 28,000; Full time

Job summary

MorePeople is assisting a growing B2B food manufacturer in Lancashire to recruit a Quality Administrator to join its Quality team. The role will provide essential support across the site's quality systems and day-to-day quality activity.

You’ll be responsible for maintaining quality documentation, supporting investigation of customer complaints, CAPA activities, traceability checks, and preparation for internal and external audits.

Qualifications

• Previous experience as a Quality Administrator, Quality Coordinator or similar role.
• Good understanding of HACCP and Critical Control Points (CCPs).
• Experience or understanding of root cause analysis and problem solving.
• Knowledge of product coding and traceability.
• Strong administration skills and exceptional attention to detail.
• Excellent organisational skills and ability to manage competing priorities.
• Good IT skills, including Microsoft Office.

Responsibilities

• Maintain quality management systems, records and documentation.
• Support investigation and resolution of customer complaints and quality issues.
• Assist with root cause analysis and CAPA activities.
• Support non-conformance investigations and follow-up actions.
• Check product coding and maintain traceability records.
• Provide documentation for customer audits and regulatory inspections.
• Work with other departments to resolve quality concerns effectively.
• Ensure quality documentation remains accurate, up-to-date and compliant.

Skills

Quality administration

HACCP/CCP understanding

Root cause analysis

Product coding & traceability

Problem solving

Attention to detail

Organisation & prioritisation

MS Office

Tools

Microsoft Office

Job description

MorePeople is assisting a growing B2B food manufacturer in Lancashire to recruit a Quality Administrator to join its Quality team. The role will provide essential support across the site's quality systems and day-to-day quality activity.

You’ll be responsible for maintaining quality documentation, supporting investigation of customer complaints, CAPA activities, traceability checks, and preparation for internal and external audits.