Quality Administrator

Millbrook Group Ltd; Testwood; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Company Pension Scheme

Company Sick Pay

Life Assurance

25 days holiday + bank holidays (with

Rewards scheme - 200+ perks

Job summary

Millbrook Healthcare Group is seeking a Quality Administrator to support the SHEQ Department with quality and regulatory compliance activities. The role involves assisting with ISO 13485 compliance, internal audits, document control, and procedure development.

The successful candidate will contribute to supplier management, health and safety on site, and the ongoing implementation of quality systems while maintaining accurate records and supporting training and travel requirements.

Qualifications

• Excellent verbal and written communication skills.
• Proven team player with the ability to use own initiative.
• Able to adapt to change and approachable with influencing and listening skills.
• Proficient and confident in the use of IT software including Microsoft Office including One Drive, Share Point, Teams,
• PowerPoint, Word, Excel, Adobe,
• Excellent time management in regard to achieving deadlines, adhering to training schedules and travelling.
• Experience of document control
• Desirable: An understanding of technical documentation
• Desirable: Ability to communicate to third parties
• Desirable: ISO Internal Auditor

Responsibilities

• Support internal audits by collating data, writing findings, and obtaining sign-offs.
• Investigate product and process failures as required.
• Be part of the supplier management team.
• Assist in procedure development, writing and implementation.
• Co-review documentation and manage document control and change processes.
• Create any required documentation as needed.
• Assist in Health & Safety management on site.
• Support implementation of systems, processes, and procedures.
• Meet company appraisal competencies and drive business results.
• Maintain records accurately and timely.

Skills

Communication skills

Team player

Adaptability

IT software

Microsoft Office

Time management

Document control

ISO compliance

Regulatory compliance

Third-party comms

Tools

SharePoint

OneDrive

Teams

PowerPoint

Word

Excel

Adobe

Job description

Main Duties and Responsibilities

We are seeking a Quality Administrator to join our Ultimate Healthcare team. The role will support the SHEQ Department in administration relating the Quality and Regulatory Compliance activities to ensure our operational integrity and market reputation. Assisting in compliance with all regulatory and ISO standards to mitigate risk and proactively identify and secure new accreditations that enhance our credibility and competitive position.

Assisting in the QMS system and supporting in the ISO 13485 compliance including:

• 1. Supporting internal audits (collating data, writing up findings, obtaining sign offs) - it may be that we find someone who wants to learn, and writes excellently, but doesn't have IA experience - this can always be trained out later
• 2. Investigating product / process failures as required
• 3. Being a part of supplier management team
• 4. Play a key role in Procedure development, writing and implementation
• 5. Co-review documentation, and being pivotal in the document control and document change process
• 6. Where required, being part of the team to create any required documentation
• 7. Assisting in Health & Safety management on site
• 8. Assist in implementation of systems/processes/Procedures where required
• 9. Undertake the job in line with the company appraisal competencies as follows:
• 10. Achieves business results and adds value to the company
• 11. Focuses on internal/external customers
• 12. Builds and maintains effective teamwork with colleagues
• 13. Embraces change and deals with ambiguity
• 14. Keep accurate and timely records

Essential Skills and Experience

• Excellent verbal and written communication skills.
• Proven team player with the ability to use own initiative.
• Able to adapt to change and approachable with influencing and listening skills.
• Proficient and confident in the use of IT software including Microsoft Office including One Drive, Share Point, Teams,
• PowerPoint, Word, Excel, Adobe,
• Excellent time management in regard to achieving deadlines, adhering to training schedules and travelling.
• Experience of document control
• Desirable: An understanding of technical documentation
• Desirable: Ability to communicate to third parties
• Fundamental comprehension of ISO compliance
• Desirable: some knowledge of regulatory compliance
• Experience of document control
• Experience of working within systems in a highly regulated industry
• Desirable: exposure to the Medical Device sector
• Experience of ISO standards
• Desirable: ISO Internal Auditor

Key Performance Indicators

• Document control
• Accuracy of documents produced
• Being an active team member in supporting the wider activities
• Escalate any significant issues to Line Manager immediately

Benefits and Working Hours

• Competitive Salary
• Monday to Friday 40 hours a week
• Up to 25 days holiday plus bank holidays with the option to buy a further 5 days
• Company Pension Scheme
• Company Sick Pay
• Life Assurance
• A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

Our ambition at Millbrook Healthcare Group is to become the leading provider in the assisted living sector whilst ensuring our core company values 'CARES' remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You'll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way. Care and respect for our colleagues and service users Accountable and proud Ready to learn and grow Enhance our service users' lives Socially responsible, ethical and transparent

This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening. No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion