Quality Administrator

Meridian Business Support; Rochdale; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual Bonus

Free Parking

Death in Service Cover

Job summary

Meridian Business Support is recruiting on behalf of a leading engineering and manufacturing business in Rochdale for a Quality Administrator on a 12-month maternity cover. You will coordinate quality processes, maintain documentation, and act as a liaison between customers, suppliers, and internal teams.

The role requires experience in manufacturing or quality environments, knowledge of ISO 9001:2015, and strong administrative and communication skills.

Qualifications

• Experience in manufacturing, engineering, production, or industrial environments.
• Knowledge of ISO 9001:2015 quality management systems.
• Strong administration, document control, compliance, or quality coordination experience.
• Excellent communication skills with customers and suppliers.
• Good Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
• High attention to detail and ability to manage multiple tasks.

Responsibilities

• Manage internal, customer, and supplier non-conformance reports (NCRs) from investigation through resolution.
• Monitor and respond to quality-related enquiries as first point of contact for customers and suppliers.
• Provide compliance information, technical documentation, certificates, and support customer questionnaires.
• Assist with ISO 9001:2015 processes and maintain quality records.
• Support internal audits, customer audits, and regulatory inspections.
• Assist with root cause analysis, corrective actions, and continuous improvement activities.
• Liaise with colleagues across sites to maintain quality standards.
• Maintain documentation and records to support audit readiness and customer requirements.

Skills

Quality coordination

Excellent communication

Attention to detail

Multitasking

Tools

Microsoft Office

Job description

Quality Administrator|Rochdale | £28,000 | 12-Month Fixed-Term Contract (Maternity Cover)

Monday to Thursday 8:00am to 5:00pm | Friday 7:00am to 12:00pm

Annual Bonus | Free Parking | Death in Service Cover

Meridian Business Support is recruiting on behalf of a successful and award-winning engineering and manufacturing business in Rochdale for a Quality Administrator. This 12-month maternity cover opportunity offers the chance to join a well-established organisation with a strong reputation for quality, customer service, and continuous improvement.

As a Quality Administrator, you will be the key link between customers, suppliers, and internal teams, ensuring quality processes, compliance documentation, and communication are managed efficiently. This role would suit an experienced administrator with exposure to manufacturing, engineering, quality assurance, compliance, or document control environments.

The successful Quality Administrator will be responsible for:

• Managing internal, customer, and supplier non-conformance reports (NCRs) from initial investigation through to resolution
• Monitoring and responding to quality-related enquiries, acting as the first point of contact for customers and suppliers
• Providing compliance information, technical documentation, certificates, and supporting customer questionnaires
• Assisting with ISO 9001:2015 quality management processes and maintaining accurate quality records
• Supporting internal audits, customer audits, and regulatory inspections
• Assisting with root cause analysis, corrective actions, and continuous improvement activities
• Liaising with colleagues across multiple sites to ensure quality standards are maintained
• Maintaining documentation and records to support audit readiness and customer requirements

To be considered for this Quality Administrator position, you will have:

• Previous experience within a manufacturing, engineering, production, or industrial environment
• Knowledge of ISO 9001:2015 quality management systems
• Strong administration, document control, compliance, or quality coordination experience
• Excellent communication skills with the ability to build professional relationships with customers and suppliers
• Good Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint
• High attention to detail and the ability to manage multiple tasks effectively

Applications are welcomed from candidates who have worked as a Quality Coordinator, Quality Assistant, QA Administrator, Compliance Administrator, Technical Administrator, Document Controller, or Quality Assurance Administrator.

Salary, Benefits & Working Environment

• £28,000 salary
• 12-month fixed-term maternity cover contract
• Annual performance bonus
• Death in Service cover
• Employee Assistance Programme and mental health support
• Regular company social events
• Free on-site parking
• Early finish every Friday
• Stable and supportive manufacturing environment
• Opportunity to develop your experience within a highly regarded quality function

This Quality Administrator role offers a varied workload, direct customer interaction, and the opportunity to contribute to a business committed to maintaining exceptional standards across its operations.