Qualitative Insight Associate (LATAM Markets)

Escalent; Greater London; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

Escalent's C Space unit seeks a Qualitative Insight Associate for LATAM Markets to support client projects by moderating communities, analyzing conversations, and turning insights into actionable recommendations.

Fluent Spanish and English are essential; you will design research activities, write presentations, and help build trust with clients from day one. This role offers growth in branding, research and innovation within a collaborative team.

Qualifications

• Fluent written and spoken Spanish and English language skills – essential.

Responsibilities

• Moderating communities: engage consumers of a client brand and drive relevant insight.
• Designing research activities for communities to meet client briefs: ideation, surveys, blogs, live online workshops.
• Conduct qualitative analysis to understand the what and why behind consumer actions.
• Desk research and deriving clear client-ready recommendations.
• Creating professional client-facing documents across formats.
• Support lead Consultants and Consultancy Director in nurturing client relationships.

Skills

Spanish fluency

English fluency

Writing

Oral communication

PowerPoint

Word

Excel

Numerical skills

Team player

Organizational skills

Tools

PowerPoint

Word

Excel

Job description

Qualitative Insight Associate (LATAM Markets)

About the Role
We are looking for a bright, committed, and passionate Insight Associate, with fluent written and spoken Spanish and English language skills to join our team.

You will be an expert on LATAM culture, be creative, self-aware, and able to draw on personal experiences to have authentic conversations and discussions with LATAM consumers, colleagues and our clients.

Together with lead Consultants you will be responsible for handling and delivering client projects by conducting analysis, writing presentations and converting community conversations into clear client recommendations. This is not a ‘back-room’ role: we are looking for someone to support the lead Consultant in building and developing the client relationship from day one. This role is a perfect stepping-stone to develop consultancy skills in the world of branding, research and innovation.

Responsibilities

Research:

• Moderating communities: engage community members – consumers of a specific client brand, steer discussions and probe consumer comments to drive relevant insight.
• Designing research activities for communities which will generate the right responses to meet the client’s brief: ideation sessions, brainstorms, surveys, blogs and live online workshops.
• Conducting qualitative analysis of the activities to understand the ‘what’ and the ‘why’ behind what consumers say and do.
• Desk research.
• Driving clear recommendations and implications from your analysis and findings to clients and colleagues.
• Creating professional & convincing client-facing documents in a range of formats.

Client management:

• Providing support to lead Consultants and Consultancy Director in nurturing good client relationships
• Developing good personal presentation skills, for co-presenting to client

Skills required

• Fluent written and spoken Spanish and English language skills – an essential requirement.
• A passion for brands, consumers and how they interact.
• A natural knack for the online world & social media: highly empathetic & able to connect with individuals online, specifically on LATAM markets.
• You are constantly hungry to learn and grow and have plenty of energy and enthusiasm.
• Excellent writing and oral communication skills
• Strong PowerPoint, Word and Excel skills required.
• Good numerical skills.
• You are a real doer and a proper team player.
• Fantastic organisational skills: ability to multi-task.

About C Space

We are the world’s leading insight community, customer strategy and innovation experts, putting relationships at the heart of business to drive growth. We make relationships count by building mutual value between people and brands as the ultimate competitive advantage.

As part of Escalent Group, we’re a team of 1,600 researchers, data scientists, moderators, creatives, developers and UX professionals. We put the power of our customer expertise, Escalent’s industry expertise and Hall & Partner’s brand expertise at your fingertips.

Over the years we have helped clients like Google, PepsiCo, IKEA, British Airways, Philips grow by developing new products, services and communication together with their customers.