Qualitative Insight Associate (French Markets)

C Space; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

C Space in London is seeking an Insight Associate to support French market client projects. You will moderate communities, design research activities, and translate conversations into actionable recommendations for clients.

This is a hands-on, client-facing role that builds consultancy skills in branding, research and innovation. Fluent French and English are essential, with a passion for brands, and strong writing and presentation abilities.

Qualifications

• Fluent written and spoken French and English are essential.
• Passion for brands, consumers and how they interact.
• Empathy and ability to connect with individuals online, specifically on French markets.
• Keen learner with high energy and enthusiasm.
• Excellent writing and oral communication skills.

Responsibilities

• Moderate communities of consumers and steer discussions to drive insight.
• Design research activities to generate the right responses for client briefs.
• Conduct qualitative analysis to explain the what and why behind consumer behavior.
• Perform desk research and synthesize findings into recommendations.
• Create professional client-facing documents across formats.
• Support lead Consultants and Consultancy Director in nurturing client relationships.
• Develop strong presentation skills for co-presenting to clients.

Skills

French fluency (written & spoken)

English fluency (written & spoken)

Brand & consumer interest

Online world & social media empathy

Energy & enthusiasm

Writing & oral communication

Team player

Multi-tasking & organisation

Tools

PowerPoint

Word

Excel

Job description

Are you looking for a new challenge this year? We’re looking for people who can add to (not just fit in with) our culture. Explore open roles below.

Qualitative Insight Associate (French Markets)

About the Role
We are looking for a bright, committed, and passionate Insight Associate, with fluent written and spoken French and English language skills to join our team.

You will be an expert on French culture, be creative, self-aware, and able to draw on personal experiences to have authentic conversations and discussions with French consumers, colleagues and our clients.

Together with lead Consultants you will be responsible for handling and delivering client projects by conducting analysis, writing presentations and converting community conversations into clear client recommendations. This is not a ‘back-room’ role: we are looking for someone to support the lead Consultant in building and developing the client relationship from day one. This role is a perfect stepping-stone to develop consultancy skills in the world of branding, research and innovation.

Responsibilities

Research:

• Moderating communities: engage community members – consumers of a specific client brand, steer discussions and probe consumer comments to drive relevant insight.
• Designing research activities for communities which will generate the right responses to meet the client’s brief: ideation sessions, brainstorms, surveys, blogs and live online workshops.
• Conducting qualitative analysis of the activities to understand the ‘what’ and the ‘why’ behind what consumers say and do.
• Desk research.
• Driving clear recommendations and implications from your analysis and findings to clients and colleagues.
• Creating professional & convincing client-facing documents in a range of formats.

Client management:

• Providing support to lead Consultants and Consultancy Director in nurturing good client relationships
• Developing good personal presentation skills, for co-presenting to client

Skills required

• Fluent written and spoken French and English language skills – an essential requirement.
• A passion for brands, consumers and how they interact.
• A natural knack for the online world & social media: highly empathetic & able to connect with individuals online, specifically on French markets.
• You are constantly hungry to learn and grow and have plenty of energy and enthusiasm.
• Excellent writing and oral communication skills
• Strong PowerPoint, Word and Excel skills required.
• Good numerical skills.
• You are a real doer and a proper team player.
• Fantastic organisational skills: ability to multi-task.

About C Space
We are the world’s leading insight community, customer strategy and innovation experts, putting relationships at the heart of business to drive growth. We make relationships count by building mutual value between people and brands as the ultimate competitive advantage.

As part of Escalent Group, we’re a team of 1,600 researchers, data scientists, moderators, creatives, developers and UX professionals. We put the power of our customer expertise, Escalent’s industry expertise and Hall & Partner’s brand expertise at your fingertips.

Over the years we have helped clients like Google, PepsiCo, IKEA, British Airways, Philips grow by developing new products, services and communication together with their customers.

Join Our Team!

Are you looking for a new challenge this year? We’re looking for people who can add to (not just fit in with) our culture. Explore open roles below.

Job Location London, Europe - UK, GB