Qualitative AI Research Lead

Harnham; Greater London; On-site; GBP 58,500 - 71,500; Full time

Benefits offered by this job

Aggressive benefits package

Performance bonuses

Job summary

Join a rapidly growing boutique research consultancy as a Qualitative AI Research Lead. In this exciting role, you will leverage your expertise in qualitative research to enhance AI-driven insights for clients. Collaborating closely with product and engineering teams, you'll shape innovative AI systems that redefine consumer research. With a focus on customer success, you'll guide clients through their journey, ensuring they derive maximum value from the product. This is a fantastic opportunity to be at the forefront of AI in market research and make a significant impact in a dynamic environment.

Qualifications

• 4-7 years of experience in customer success or consumer insights.
• Expertise in translating business objectives into impactful research.

Responsibilities

• Advance qualitative AI research quality across consumer use cases.
• Collaborate with Product and Engineering teams to shape AI systems.

Skills

Qualitative Research

Customer Success

Consumer Insights

AI Collaboration

Job description

5 days ago Be among the first 25 applicants

Direct message the job poster from Harnham

Senior Recruitment Consultant- Market Research & Insights at Harnham

BOUTIQUE RESEARCH, CONSULTING

OLD STREET, ONSITE (4 DAYS)

The Company:

Harnham have exclusively partnered with one of the second fastest-growing boutique research consultancies in the UK. They are looking for a qualitative research professional to join their expanding AI team.

The Role:

As a Qualitative AI Research Lead you will be responsible for the following:

• Advancing the quality of the AI co-worker’s qualitative AI research across a range of consumer use cases.
• Helping self-serve customers get value from the product: you’ll be the product expert and an expert consumer insight consultant to the customer as they begin their journey.
• You’ll help shape the product by collaborating directly with the Product and Engineering teams, helping challenge their AI product to truly feel like working with an experienced human researcher.
• You’ll work with the CEO and Head of Growth supporting on late-stage deals and then be the customer’s main day-to-day contact point from the initial onboarding and onwards. You’ll also own your own new business opportunities outright.

Skills and Experience:

• You’re an expert, authoritative consumer researcher with strong qualitative research experience across a range of qualitative techniques, excited about building a new way of doing qualitative research. You know how to translate a client’s business objective into a highly impactful first product experience and insight.
• 4-7 years of customer success or consumer insight experience and you can point to examples where you have gone above and beyond for clients or other stakeholders.
• Excited to sell to customers and lead demos on your own from an early stage.
• Excited about the potential of AI, and to collaborate with our Product & Engineering teams creating the AI coworker, using your domain expertise to inform how they design, run and analyse consumer research using AI.
• Keen to get hands-on experience in shaping AI systems, including testing and feeding back consumer experience on their system to improve its knowledge and effectiveness.

The benefits:

As a Qualitative AI Research Lead you can earn up to a base of £65,000 + plus an aggressive benefits package.

How to apply:

Please register your interest by sending your Resume to [e-mail] or via the Apply link on this page.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Research

Industries

Market Research