Qualified Dispenser

NHS; Bedford; On-site; GBP 20,000 - 28,000; Part time

Job summary

A leading healthcare provider is seeking an enthusiastic and qualified Dispenser to join their busy practice. The role involves providing dispensary services, supporting the healthcare team, and ensuring excellent patient care. Candidates should have NVQ Level 2 or equivalent, with strong communication and organizational skills. This part-time position offers a flexible working pattern in a supportive environment.

Qualifications

• Experience in a healthcare setting is essential.
• Friendly and enthusiastic with a proactive approach.
• Ability to work under pressure and manage time effectively.

Responsibilities

• Provide first point of contact for the Dispensary.
• Carry out all dispensing roles including assembly and checking of medication.
• Support the practice team and maintain a positive image.

Skills

Excellent communication skills

Organisational skills

Patient-facing experience

IT proficiency

Education

GCSE grade C or above in English and Mathematics

NVQ Level 2 in Pharmacy / Dispensary Services

Tools

SystmOne

Job description

Job summary

Are you an enthusiastic, qualified Dispenser (NVQ Level 2 or equivalent), who would like to join our busy but friendly practice.

Priory Medical Practice are looking to recruit the right candidate to join our Dispensary Team.

You will provide direct Dispensary services and work as part of our dispensing team. This will support the whole practice in the delivery of first-class primary healthcare services to the practice patient population.

Main duties of the job

The general purpose of the post, includes, but is not limited to-

To provide first point of contact for the Dispensary and the Practice.

To work as part of the Dispensary Team to provide Dispensary cover for holidays and sickness within the team.

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

To be a key point of contact for enquiries from patients, external organisations, third parties etc.

Working alongside our other Dispensers, you will be required to carry out all dispensing roles including the assembly, checking & labelling of medication and issue of dispensed items.

You will be dealing with members of the public, so excellent communication skills would be required.

About us

We are a friendly, rural Practice situated in a beautiful village.

We are a very busy Practice and the health and well-being of our patients is our main priority.

We achieve high QoF and CQC success, with a focus on patient centred care and providing our family doctor service to our whole community.

There is a lot of expertise and knowledge within our Clinical team which consists of GPs, GP Trainees, Paramedic Practitioner, First Contact Physiotherapist, Practice Nurses, Care Coordinators and GP Assistant.

We have a caring and helpful Reception team and an efficient Administration team. These all work alongside our Dispensary team which provides excellent patient services at all times.

Details Date posted

21 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0552-25-0000

Job locations

48 The Glebe

Clapham

Bedford

MK41 6GA

Job description Job responsibilities

We are looking for an experienced Dispenser who is friendly and enthusiastic. Experience of working in a patient facing role in either Primary Care or the NHS is vital and the successful candidate will also be confident, have excellent organisational skills, be able to self-manage and be IT proficient. A proactive and positive approach will be essential to the success of the post as will be considerable flexibility and resourcefulness. Please note this role entails continual patient contact on a face-to-face basis, it is a busy but rewarding post and will need a patient, calm and welcoming person who is happy to support all our patients and community with their Dispensing and Health needs.

Job description Job responsibilities

We are looking for an experienced Dispenser who is friendly and enthusiastic. Experience of working in a patient facing role in either Primary Care or the NHS is vital and the successful candidate will also be confident, have excellent organisational skills, be able to self-manage and be IT proficient. A proactive and positive approach will be essential to the success of the post as will be considerable flexibility and resourcefulness. Please note this role entails continual patient contact on a face-to-face basis, it is a busy but rewarding post and will need a patient, calm and welcoming person who is happy to support all our patients and community with their Dispensing and Health needs.

Person Specification Experience Essential

• Experience of working in a health care setting
• Experience of working with members of the public

Desirable

• Experience of working in a GP Practice
• The stamina, patience and good sense of humour to succeed in working in a very supportive but very busy GP Surgery environment
• The ability to work well under pressure as part of a rewarding but highly demanding role
• Experience in patient facing first contact role
• Willingness and drive to develop this new post, in partnership with the practice team including gaining experience and knowledge suitable to the post
• Problem solving, proactive approach to the role
• Significantly flexible, team working approach
• Good organisational skills
• Kind and patient approach with patients, colleagues and visitors
• Experience of dealing with the public and patients and to handle difficult and challenging situations in calm, measured professional manner
• Able to demonstrate enthusiasm to developing skills
• An understanding, acceptance, and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Ability to convey information in a clear, concise and warm manner, both written and verbally being pleasant and articulate
• Able to work under pressure
• Able to work both quickly and accurately
• Able to work in a changing environment
• Able to undertake varied numerical and recording tasks accurately
• Ability to make decisions relating to non-routine enquiries and issues

Qualifications Essential

• GCSE grade C or above in English and Mathematics
• NVQ Level 2 (or equivalent) in Pharmacy / Dispensary Services

Desirable

• Experience of SystmOne
• Strong IT skills

Skills and Personal Qualities Essential

• Excellent communication and interpersonal skills
• Ability to work as a team member and also autonomously
• Motivated, flexible and able to work under pressure
• Effective time management

Person Specification Experience Essential

• Experience of working in a health care setting
• Experience of working with members of the public

Desirable

• Experience of working in a GP Practice
• The stamina, patience and good sense of humour to succeed in working in a very supportive but very busy GP Surgery environment
• The ability to work well under pressure as part of a rewarding but highly demanding role
• Experience in patient facing first contact role
• Willingness and drive to develop this new post, in partnership with the practice team including gaining experience and knowledge suitable to the post
• Problem solving, proactive approach to the role
• Significantly flexible, team working approach
• Good organisational skills
• Kind and patient approach with patients, colleagues and visitors
• Experience of dealing with the public and patients and to handle difficult and challenging situations in calm, measured professional manner
• Able to demonstrate enthusiasm to developing skills
• An understanding, acceptance, and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team
• Ability to convey information in a clear, concise and warm manner, both written and verbally being pleasant and articulate
• Able to work under pressure
• Able to work both quickly and accurately
• Able to work in a changing environment
• Able to undertake varied numerical and recording tasks accurately
• Ability to make decisions relating to non-routine enquiries and issues

Qualifications Essential

• GCSE grade C or above in English and Mathematics
• NVQ Level 2 (or equivalent) in Pharmacy / Dispensary Services

Desirable

• Experience of SystmOne
• Strong IT skills

Skills and Personal Qualities Essential

• Excellent communication and interpersonal skills
• Ability to work as a team member and also autonomously
• Motivated, flexible and able to work under pressure
• Effective time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Priory Medical Practice

Address

48 The Glebe

Clapham

Bedford

MK41 6GA

Employer's website

https://www.priorymedicalpractice.co.uk/ (Opens in a new tab)

Employer details Employer name

Priory Medical Practice

Address

48 The Glebe

Clapham

Bedford

MK41 6GA

Employer's website

https://www.priorymedicalpractice.co.uk/ (Opens in a new tab)