QSHE Manager

Metal Solutions Ltd; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

Metal Solutions Ltd in Bolton is seeking a Senior QSHE leader to drive continuous improvement across the business through structured processes, training and audits. You will own ISO 9001:2015 accreditation, manage internal audits, NCR analysis and supplier quality issues while guiding teams to operate safely and efficiently.

As a member of the Senior Leadership Team, you will escalate non-conformances, identify root causes and implement preventive improvements, ensuring compliance and practical

Qualifications

• Minimum 5 years’ experience in a similar industry.
• IOSH/NEBOSH qualifications (or working towards NEBOSH).
• Represent the values of the business and portray a professional and business-like image to all customers and colleagues.

Responsibilities

• Contribute to the Senior Leadership Team, taking ownership of relevant business objectives.
• Lead and continually improve the Company’s QSHE management systems, policies, procedures and standards.
• Use quality management principles to identify opportunities to improve processes, efficiency, consistency and controls across all departments.
• Act as a senior point of escalation for unexpected or recurring operational issues, identifying root causes and implementing improvements to prevent recurrence.
• Develop and maintain clear Business Processes, SOPs and practical guidance to support consistent working practices and enable employees to resolve routine matters independently.

Skills

Leadership

Quality management

Auditing

Root cause analysis

Continuous improvement

Education

IOSH/NEBOSH qualifications

Job description

Lead the Company’s QSHE function to drive continuous improvement across the wider business through effective structure, training & guidance, processes & procedure, internal audits and NCR analysis. As a member of the Senior Leadership Team, contribute to the delivery of business objectives, with particular ownership of quality through process improvement and compliance. Act as a senior point of escalation for non-conformances, supporting staff to take appropriate action, identifying root causes and implementing improvements that enable teams to operate effectively and independently.

Job Responsibilities

• Contribute to the Senior Leadership Team, taking ownership of relevant business objectives.
• Lead and continually improve the Company’s QSHE management systems, policies, procedures and standards.
• Use quality management principles to identify opportunities to improve processes, efficiency, consistency and controls across all departments.
• Act as a senior point of escalation for unexpected or recurring operational issues, identifying root causes and implementing improvements to prevent recurrence.
• Develop and maintain clear Business Processes, SOPs and practical guidance to support consistent working practices and enable employees to resolve routine matters independently.

Quality & Continuous Improvement

• Manage and develop the Quality Management System and ongoing ISO 9001:2015 accreditation.
• Lead the internal audit programme, using findings to identify risks, weaknesses and opportunities for improvement.
• Manage the non-conformance process, ensuring issues are investigated, root causes identified and actions seen through to effective completion.
• Ensure changes are communicated constructively to support understanding and engagement, and their effectiveness monitored to ensure improvements are sustained.
• Analyse NCR’s, audit findings and quality data to identify trends and recurring issues, working with relevant teams to implement preventative improvements.
• Oversee the non-conformance goods and quarantine process, setting appropriate resolution timescales and ensuring issues are progressed promptly.
• Manage supplier quality issues through to resolution, investigating manufacturing quality concerns and working with suppliers to strengthen upstream quality controls, prevent recurrence, monitor the effectiveness of improvements and agree appropriate commercial remedies.
• Be the voice of the business on quality related events to both suppliers and customers in order to deliver positive resolutions.

Health, Safety & Environment

• Manage and develop the SHE Management System, maintaining the ISO 14001 accreditation whilst working towards the ISO 45001 accreditation.
• Advise management on health, safety, environmental, occupational health and welfare matters.
• Ensure compliance with relevant legislation and Company policies, maintaining systems and documentation accordingly.
• Ensure accidents, incidents and near misses are appropriately investigated, recorded, actioned and reviewed.
• Oversee risk assessments, COSHH assessments, Safety Data Sheets and machinery and equipment SOPs.
• Lead dangerous goods transportation compliance, establishing robust procedures and controls.
• Maintain appropriate training, inductions, toolbox talks and competency requirements.
• Work closely with the workshop supervisors to ensure inspections, workplace checks and safety procedures are completed effectively.
• Maintain oversight of statutory inspections, servicing, calibrations, PPE and associated compliance records.
• Oversee the Company’s waste and recycling arrangements, ensuring appropriate environmental compliance and records are maintained, while monitoring waste levels and identifying opportunities to improve material efficiency.
• Oversee annual Glasgow branch inspections and assessments.

Business Resilience

• Identify key-person dependencies and gaps in knowledge, competency and cover, working with managers to strengthen business continuity and succession arrangements.
• Maintain oversight of holiday and absence cover for key responsibilities and processes.
• Oversee property, maintenance, site security and facilities requirements, ensuring appropriate checks, servicing and repairs are completed.
• Effectively utilise the H&S Supervisor and administrative support to deliver routine QSHE activities, retaining oversight and accountability for standards and completion.
• Be respectful and considerate with customers and fellow colleagues
• Be trustworthy, flexible and supportive
• Demonstrate genuine commitment, hold yourself and others accountable
• Actively listen and share information with others
• Always be ready to help and demonstrate a “can-do” attitude
• Be a vibrant and effective team player

Experience/Knowledge/Skills Required

• Minimum 5 years’ experience in a similar industry
• Represent the values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work
• Be respectful and considerate with customers and fellow colleagues
• Be trustworthy, flexible and supportive
• Demonstrate genuine commitment, hold yourself and others accountable
• Actively listen and share information with others
• Always be ready to help and demonstrate a “can-do” attitude
• Be problem solving, an innovator and future focused
• IOSH/NEBOSH qualifications (or working towards NEBOSH)

Equality and Diversity

Metal Solutions is committed to equality of opportunity. All employees will be provided with the same opportunities to become the best they can be.