QHSE Administrator - ICE

Mitie Cleaning & Hygiene Services; Stockley; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Pension (company) & Life Assurance

25 days holiday

Mitie Stars recognition

Job summary

Mitie Cleaning & Hygiene Services is seeking a QHSE Administrator for Escorting Services, based at Heathrow IRC, with a salary of £27,000-£29,000 per annum. This is a 9–12 month FTC role that supports the QHSE Team with administration, coordination and reporting.

You will maintain records, manage data and deliver timely reports to monitor performance and improvement opportunities across the business. The ideal candidate is highly organised with strong MS Office and data management skills.

Qualifications

• Minimum of 3 years UK work history to meet security vetting requirements.
• Literacy in Microsoft packages – Excel, Word, PowerPoint, Power BI.
• Highly organised and detail-oriented, with strong administrative, communication and data management skills.
• Experience completing QHSE administration tasks or LiveSafe pathway Level 2.

Responsibilities

• Provide day-to-day administrative support to the QHSE Team.
• Maintain accurate QHSE records, databases, trackers and electronic filing systems.
• Coordinate QHSE activities and assist in maintaining the annual QHSE planner.
• Schedule meetings, prepare agendas, record minutes and monitor actions.
• Support QHSE Advisers with documentation and information requests.
• Liaise with Group Insurance and other stakeholders.

Skills

MS Excel

MS Word

PowerPoint

Power BI

Education

Level 2 Health & Safety qualification

Tools

EcoOnline

MISHE

Job description

Better places, thriving communities.

QHSE Administrator – Escorting Services – work place will be in Heathrow IRC

£27,000 - £29,000 per annum – Internal secondment – 9 – 12 months / FTC

Pension and Life assurance

25 days holiday

Working as a key member of the QHSE Team, you will provide comprehensive administrative support to ensure the effective coordination, monitoring, and reporting of Quality, Health, Safety, and Environmental (QHSE) activities across the business.

This role is ideally suited to a highly organised individual with exceptional attention to detail, strong administrative skills.

You will play a vital role in ensuring information is accurate, up to date, and readily available, helping the QHSE Team and operational managers monitor performance, identify trends, and all drive continual improvement.

Key Responsibilities

Administration and Coordination

• Provide day-to-day administrative support to the QHSE Team.
• Maintain accurate QHSE records, databases, trackers, and electronic filing systems.
• Ensure all documentation is stored, reviewed, and controlled in line with company procedures.
• Coordinate QHSE activities and assist in maintaining the annual QHSE planner.
• Schedule meetings, prepare agendas, record minutes, and monitor completion of agreed actions.
• Support QHSE Advisers by preparing documentation and coordinating information requests.
• Liaise and support other QHSE colleagues with immigration and Justice.

Reporting and Data Management

• Produce accurate weekly, monthly, quarterly and ad hoc performance reports.
• Develop and maintain Excel-based trackers, dashboards, and management reports.
• Monitor and analyse KPI and SLA performance data, trend analysis.
• Carry out data validation and quality checks to ensure reporting accuracy.
• Identify discrepancies, gaps, and trends within QHSE data and elevate where appropriate.
• Support Power BI reporting by maintaining accurate source information.

Incident and Action Tracking

• Ensure accidents, incidents, near misses, and hazards are recorded accurately within company systems.
• Monitor outstanding investigations and corrective actions, providing regular updates to managers.
• Maintain action trackers and ensure progress is recorded and reported.
• Assist in the distribution of lessons learned, safety alerts, and QHSE communications.
• Liaise with Group Insurance and

Compliance and Audit Support

• Support internal remedial actions management through bespoke systems
• Assist with the administration of EcoOnline, MISHE, other business systems.
• Maintain records required to support ISO 9001, ISO 14001, and ISO 45001 compliance.
• Maintain, support and gate keeper the contracts document control system.

What We Are Looking For

• Minimum of 3 years UK work history to meet security vetting requirements.
• Literacy in Microsoft packages – eg – Excel, Word, PowerPoint, Power BI
• Highly organised and detail-oriented, with evidence of strong administrative, communication, and data management skills.
• Evidenced practical experiences of completing QHSE related administration tasks on a regular basis and or a Level 2 Health & Safety qualification / LiveSafe Champions pathway level 2.

Desirable

• Experience using bespoke systems , electronic document management systems, document control management.
• Knowledge and understanding of food safety requirements
• Experience of working in a multi-site business
• Ability to occasionally travel for development purposes.
• Experience of working in a custodial / detention environment

Personal Attributes

• Methodical and highly organised.
• Analytical with a strong eye for detail.
• Conscientious and reliable.
• Proactive and self-motivated.
• Able to work independently while supporting a wider team.
• Committed to maintaining high standards of accuracy and professionalism.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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