QC Manager

Pro-Force Limited; Chartham; On-site; GBP 23,000 - 30,000; Full time

Job summary

Pro-Force Limited is seeking a QC Manager to lead the Quality Control function in a busy Packhouse. You will oversee pre-start checks, quality assessments, label control and audits to ensure food safety, legality and product integrity.

You will train and develop QC teams, ensure timely training, maintain QMS/SOPs, and drive continuous improvement while coordinating with Technical Management and Senior QC Manager.

Qualifications

• Right to Work in the UK.
• Excellent communication skills.
• Good level of English.
• Good interpersonal skills.
• Strong problem-solving skills.
• Food Safety awareness.
• Desirable: experience in fruit industry.
• Food Safety Training Certificate.
• HACCP awareness.

Responsibilities

• Ensure QC cover across the Packhouses and support shifts.
• Carry out random quality checks on packed and waste fruit.
• Conduct internal audits including product traceability; report corrective actions.
• Ensure QC checks are completed and non-compliances are reported to management.
• Monitor costs by reducing overtime, overstaffing, wastage and misuse of equipment.
• Liaise with Planning and Operations on staffing forecasts.
• Maintain relationships with growers, suppliers and customers.
• Ensure service levels above 99.9% meet customer expectations.

Skills

Excellent communication

Good level of English

Good interpersonal skills

Strong problem-solving

Food safety awareness

Job description

QC Manager - Required for a busy, fast-paced working environment

As a QC Manager, you will be responsible for managing the Quality Control function throughout the Packhouse, ensuring that QC teams complete pre-start checks, quality assessments (including weight checks), label control and specified audits.

You will ensure that company due diligence procedures are correctly followed, any non-compliances are recorded, actioned and followed up, and that the food safety, quality and legality of the end product are maintained.

You will also identify training and development requirements within the QC teams, ensuring that all necessary training is completed within agreed timescales.

Main Duties and Responsibilities

• Ensure suitable QC cover throughout the Packhouses, working alongside the Senior QC Manager.

• Carry out random quality checks on packed and waste fruit.

• Conduct internal audits, including product traceability audits, and ensure corrective actions are completed within suitable timescales.

• Ensure smooth handovers between shifts.

• Ensure all QC checks are completed and non-compliances are reported to the relevant management.

• Monitor departmental costs by reducing unnecessary overtime, excess staffing, wastage and equipment misuse.

• Liaise with Planning and Operations regarding staffing forecasts.

• Maintain positive business relationships with customers, growers and suppliers.

• Ensure service levels remain above 99.9% and meet customer expectations.

• Monitor customer complaints and investigate complaints and depot rejections.

• Report investigation findings and corrective actions to Management.

• Assist the Technical Team with organising customer sampling when required.

• Maintain and develop QMS and SOP documentation alongside Technical Management and the Senior QC Manager.

• Ensure the QC team is fully trained in customer requirements and company policies and procedures.

• Ensure the team understands BRC, Food Safety and Product Integrity standards.

• Ensure departmental cleaning schedules and hygiene checklists are completed daily.

• Maintain high standards of Health and Safety throughout the workplace.

Personal Qualities

• Enthusiasm, self-confidence and self-motivation.

• Ability to work under pressure and meet tight deadlines.

• Ability to lead a team and take a proactive approach.

• Dynamic and goal-oriented.

• Ability to analyse data and situations effectively.

• Flexible approach to tasks and responsibilities.

• Ability to work independently and as part of a team.

Skills, Capabilities and Experience Required

Essential:

Right to Work: Must have proof of Right to Work in the UK.

• Excellent communication skills.

• Good level of English.

• Good interpersonal skills.

• Good team player across the whole business.

• Strong problem-solving skills.

• Food Safety awareness.

Desirable:

• Previous experience in a similar role within the fruit industry.

• Food Safety Training Certificate.

• HACCP awareness.

Key Performance Indicators (KPIs)

• External and Internal Rejection Reports.

• Overtime and ETI Reports.

• Audit Reports.

• Grower and Customer Feedback.

• Stock Reports.

Pay Rates

Skilled QC Manager:

• Standard hourly rate: £18.02 per hour.

• Overtime rate: £22.53 per hour (paid after 48 hours).

Assistant QC Manager / QC Manager (Limited Skill Set):

• Standard hourly rate: £16.87 per hour.

• Overtime rate: £21.09 per hour (paid after 48 hours).

Please contact us on: Telephone: [phone] or 01622 673 187 Email: [e-mail] or [e-mail]

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