QA Manager

The Compleat Food Group; Tees Valley; On-site; GBP 55,000 - 70,000; Full time

Job summary

The Compleat Food Group — Middlesbrough site is seeking an experienced QA Manager to ensure products and processes consistently meet food safety, quality and legal requirements. You will lead a team of QA and QA Supervisors, coordinate audits, and drive improvements across departments.

Key responsibilities include managing non-conformance, coordinating customer complaint investigations, and maintaining robust quality procedures to achieve BRC status.

Qualifications

• Level 3 Food Safety and Hygiene qualification is essential.
• Essential Hygiene and Chemical Awareness required.
• Level 3 HACCP qualification required.

Responsibilities

• Lead and mentor a QA team of QA and QA Supervisors to ensure site compliance.
• Drive food safety, quality and legal adherence across manufacturing operations.
• Manage non-conformance systems with corrective actions, on site and with suppliers.

Skills

Planning & coordination

Team leadership

Quality systems

Communication at different levels

Presentation skills

Problem solving

IT skills

Education

Level 3 Food Safety & Hygiene

Essential Hygiene & Chemical Awareness

Level 3 HACCP

Tools

Microsoft Excel

Microsoft Word

Job description

Effectively communicate quality issues or changes to standards across all departments - Maintain food safety and drive improvements to manufacturing standards and process adherence - Manage the concession and non-conformance systems with appropriate corrective actions, on site and with suppliers - Manage and coordinate customer complaints investigations and corrective action close outs - Communicate with customers, suppliers and service providers - Coordinate technical tasks to ensure the site is audit ready at any time - Manage a team of QA's and QA Supervisors - Review and report issues within the QA team and other departments - action driven. - Develop robust communication lines between Quality Team and other departments - Coordinate and assist with audits as required - Challenge, develop and maintain robust controls and procedures to ensure consistent adherence to Technical procedures. - Actively monitor standards, to facilitate the achievement and maintenance of BRC Status. - Facilitate the implementation of effective system of working practices

Experience: - Strong Technical experience in a food manufacturing environment (chilled food preferable) - Experience in leading a team - UK Retailer exposure Qualifications:

• Level 3 Food Safety and Hygiene
• Essential Hygiene and Chemical Awareness
• Level 3 HACCP

Key Skills

• Planning, organisation and project management
• Communicating at different levels of seniority
• Presentation skills
• Identifying solutions
• Good IT Skills including Microsoft Excel & Word
• Self Motivated
• Flexible attitude
• A team player with well-developed interpersonal skills

We are seeking an experienced QA Manager to join our chilled fried food manufacturing site in Middlesbrough! You will ensure that products and processes consistently meet food safety, quality and legal requirements, whilst leading a team of QA and QA Supervisors.

About The Compleat Food Group

At The Compleat Food Group, we're proud to be a food business built on purpose and passion. Formed in 2021, we're on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat. We're home to some of the UK's most exciting and loved food brands, including Wall's Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we're a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK's major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we're united by a shared ambition to shape the future of food for the better. At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where everyone feels safe, supported, and are able to be themselves at work. We're proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a reasonable adjustment at any stage of our recruitment process, just let us know, we'll support you - confidentially and with care. We hire the best people for our roles, not the same people. Whoever you are, wherever you're from, we focus on what you do and the impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance. You'll also find benefits that support people at every life stage, plus active internal networks - including Women @ Compleat, LGBTQIA+, and Neurodiversity Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.