QA Manager - Onsite

Holland & Barrett; Burton-on-Trent; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in wellness and fitness services is seeking a QA Manager to lead the Quality Assurance team at their Burton Distribution Centre. This role involves shaping QA strategy, ensuring compliance with safety standards, and promoting a quality culture across operations. The ideal candidate will have significant experience in food manufacturing and a strong commitment to continuous improvement.

Benefits

H&B Employee Discount - 25%

Bonus

Pension company contribution

33 Days Holiday per year

Private Medical Care

Exclusive benefits from retailers

Electric Car Scheme

Qualifications

• Significant QA management experience in food manufacturing.
• Strong knowledge of food safety systems.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and develop a high-performing QA team.
• Maintain audit readiness (BRC, customer audits).
• Oversee operational QA checks and manage supplier non-conformances.

Skills

Leadership

Problem-solving

Attention to detail

Education

HACCP Level 3

Food Safety Level 3

Job description

Join to apply for the QA Manager - Onsite role at Holland & Barrett

Join to apply for the QA Manager - Onsite role at Holland & Barrett

Get AI-powered advice on this job and more exclusive features.

Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

Join Holland & Barrett's Burton Manufacturing site as QA Manager, leading our multi-shift Quality Assurance team to maintain the highest standards in product integrity. You will shape QA strategy, ensure audit preparedness and promote a quality culture across operations. By collaborating with customers and suppliers, you'll address quality concerns swiftly and drive continuous improvement. If you're passionate about developing people, influencing cross-functional initiatives and ensuring every product meets rigorous safety and quality requirements, this role offers a dynamic environment where your expertise truly matters.

Key Responsibilities

• Lead and develop a high-performing, multi-shift QA team through coaching, training and clear performance expectations.
• Maintain audit readiness (BRC, customer and third-party) by coordinating pre-audit preparation and closing non-conformances.
• Act as primary contact for customer quality matters, ensuring transparent communication and driving improvements.
• Oversee operational QA checks, including foreign-body audits, traceability exercises, label verifications and document reviews.
• Manage supplier non-conformance reporting: log issues, lead investigations, perform root cause analysis and implement corrective/preventive actions.
• Conduct QA risk assessments, track KPIs, analyse trends and implement risk-based actions to uphold food safety and quality.
• Drive continuous improvement and a “right-first-time” culture, using data to reduce non-conformances and support cross-departmental collaboration.
• Monitor QA performance metrics, report to site leadership and ensure timely corrective actions to enhance quality outcomes.
  
  

Location: This role is based onsite at our Burton Distribution Centre, Monday Friday

• Significant QA management experience within food manufacturing or a similarly regulated production environment.
• Proven ability to lead, develop and motivate QA teams across multiple shifts.
• Strong knowledge of food safety systems (HACCP, BRC, GMP) with HACCP Level 3 and Food Safety Level 3 (or equivalent).
• Excellent leadership, communication and problem-solving skills, with the capacity to influence at all levels of the organisation.
• Proficiency in root cause analysis, non-conformance handling and corrective/preventive action implementation.
• Solution-focused mindset with meticulous attention to detail and a commitment to the highest quality and safety standards.
• Exceptional stakeholder-management skills, able to build trusted relationships internally and externally.
• Resilient and adaptable leader, capable of driving change, overcoming challenges and fostering a culture of accountability and continuous improvement.
  
  

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Scheme
  
  

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at Holland & Barrett by 2x

Sign in to set job alerts for “Quality Assurance Manager” roles.

Wednesbury, England, United Kingdom 2 days ago

Nottingham, England, United Kingdom 3 weeks ago

Aldridge, England, United Kingdom 17 hours ago

Wednesbury, England, United Kingdom 1 day ago

Derby, England, United Kingdom 3 months ago

Cheadle, England, United Kingdom 1 week ago

Derby, England, United Kingdom 13 hours ago

Wednesbury, England, United Kingdom 3 months ago

Loughborough, England, United Kingdom 2 weeks ago

Wednesbury, England, United Kingdom 5 months ago

West Midlands, England, United Kingdom 3 weeks ago

West Bromwich, England, United Kingdom 3 weeks ago

Team Manager - Customer Journey Quality Assurance

Cheadle, England, United Kingdom 1 week ago

Nuneaton, England, United Kingdom 2 weeks ago

Beeston, England, United Kingdom 1 day ago

Nottingham, England, United Kingdom 2 months ago

Nottingham, England, United Kingdom 2 months ago

Alfreton, England, United Kingdom 2 days ago

Community Safety Support Officer - Ref: EE03025

Walsall, England, United Kingdom 4 days ago

Risley, England, United Kingdom 4 months ago

Derby, England, United Kingdom 17 hours ago

Derby, England, United Kingdom 3 days ago

Ruddington, England, United Kingdom 2 weeks ago

Loughborough, England, United Kingdom 1 week ago

Derby, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.