QA Manager

Samworth Brothers; Leicester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company pension

Health & wellbeing support

Employee discount

Annual pay reviews

Profit related pay

Extended leave

Free on-site parking

Training & growth

Job summary

Samworth Brothers is seeking a QA Manager to lead the Quality Assurance team on our Leicester site, ensuring finished food products meet safety, legality and quality standards daily. You will partner with Operations, Technical and other teams to implement robust quality systems, resolve issues quickly and drive continuous improvement.

You will oversee audits, HACCP processes and training for QA colleagues, with a practical, detail‑oriented leadership style that engages production staff and

Qualifications

• Experience in a QA or technical role within food manufacturing.
• Strong understanding of food safety, quality systems and audits.
• Confident in leading teams and collaborating with production colleagues.
• Calm, practical approach when dealing with issues or challenges.
• Excellent attention to detail and ability to explain standards to stakeholders.

Responsibilities

• Lead and manage the QA team across site operations.
• Act as the main point of contact for food safety and quality matters.
• Ensure quality systems meet customer, legal and company standards.
• Work closely with Operations to maintain strong quality and hygiene practices.
• Manage non-conformances, making sure actions are completed and closed out.
• Investigate quality, micro or process issues and agree clear outcomes.
• Support audits, inspections and customer visits.
• Help develop and maintain HACCP and food safety systems.
• Train, coach and develop QA colleagues and auditors.

Skills

QA management

Food safety

Audits

Team leadership

Attention to detail

Job description

As a QA Manager, you help make sure the food we produce is safe, legal and high quality every day. You lead the Quality Assurance team and oversee quality systems across the site. You work closely with Operations, Technical and other teams to make sure standards are followed, issues are resolved quickly and continuous improvement is part of everyday work.

Key Responsibilities

• Lead and manage the QA team across site operations.
• Act as the main point of contact for food safety and quality matters.
• Ensure quality systems meet customer, legal and company standards.
• Work closely with Operations to maintain strong quality and hygiene practices.
• Manage non‑conformances, making sure actions are completed and closed out.
• Investigate quality, micro or process issues and agree clear outcomes.
• Support audits, inspections and customer visits.
• Help develop and maintain HACCP and food safety systems.
• Train, coach and develop QA colleagues and auditors.

About You

We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You’ll bring the following skills and experience:

• You will have experience in a QA or technical role within food manufacturing.
• Bringing a good understanding of food safety, quality systems and audits.
• With confidence leading teams and working with production colleagues.
• Bringing a calm, practical approach when dealing with issues or challenges.
• You will have strong attention to detail and will be able to explain standards to different stakeholder groups.

What We Offer

We’re building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive.

• Company pension scheme
• Access to health and well-being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on-site parking
• Unlock your potential through training and growth opportunities

Samworth Brothers is a fourth-generation family business, trusted by many of the UK’s best-known retailers to produce high-quality own-label products. Alongside these, we’re proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son.

With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, we’re committed to excellence in everything we do—from the food we make to the careers we build.

At Samworth Brothers, you’re more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive.

Ready to make a difference? Join us and be part of something special!

We’re proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that’s fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know.

Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.