QA & Delivery Planner — Integration & Release Lead

Crew Clothing Head Office; Royal Borough of Kingston upon Thames; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement (4 days in, 1W

Job summary

Crew Clothing Head Office is seeking a QA & Delivery Planner to own the testing and delivery planning across three major programmes (eCommerce platform, warehouse partner, ERP). You will define testing, manage sign-off, and run the sprint cadence to keep delivery on track while surfacing risks early.

This role requires proven QA/test management experience within a technology programme, strong organisation, and excellent communication to non-technical stakeholders.

Qualifications

• Proven experience in a QA, test management or delivery coordination role within a technology programme.
• Experience writing test plans, test cases and acceptance criteria for API or system integrations.
• Comfortable running sprint ceremonies — planning sessions, stand-ups, retrospectives — in an agile or hybrid delivery environment.
• Strong organisational skills — you track everything, chase everything, and nothing falls through the gap.
• Excellent communication skills — you can summarise complex technical delivery status in plain language for a non-technical audience.
• Experience working on eCommerce, ERP or logistics programmes is a strong advantage.
• A collaborative, methodical approach — you work well with developers, business stakeholders and external partners.
• Familiarity with test management tools (Azure DevOps, Jira, or similar) is beneficial.

Responsibilities

• Own the integration testing plan across all active programmes — defining test cases, acceptance criteria and sign-off processes for each integration.
• Lead OMS (Order Management System) UAT — ensure eCommerce OMS meets all agreed requirements before go-live.
• Run the integration team's sprint cadence — plan fortnightly sprints, track progress against the delivery plan, raise blockers early.
• Produce and maintain the delivery plan — provide a clear view of what is built, tested, and outstanding across programmes.
• Own the go/no-go recommendation at each integration release milestone — provide a clear quality assessment before any system goes live.
• Manage the integration requirements backlog — keep requirements prioritised and up to date with Technical Lead and stakeholders.
• Produce clear status reporting for Programme Lead and IT Director — flag risks, blockers and progress in plain language.
• Coordinate with third-party delivery partners on integration testing schedules and test environments.

Skills

QA experience

Test management

Delivery coordination

API/test plan writing

Agile delivery

Communication

E-commerce/ERP/Logistics

Test management tools

Tools

Azure DevOps

Jira

Job description

Crew Clothing Head Office is seeking a QA & Delivery Planner to own the testing and delivery planning across three major programmes (eCommerce platform, warehouse partner, ERP). You will define testing, manage sign-off, and run the sprint cadence to keep delivery on track while surfacing risks early.

This role requires proven QA/test management experience within a technology programme, strong organisation, and excellent communication to non-technical stakeholders.