Head of Performance and Systems - Children and Young People's Services

Liverpool City Council; Liverpool; Sur place; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

31 days holiday + BHs

Flexibility First (agile)

LGPS pension

Learning opportunities

Health and wellbeing

Cycle to Work

Travel Pass Schemes

Car lease (salary sacrifice)

Family friendly policies

Gym memberships

Employee volunteering

Résumé du poste

Liverpool City Council is seeking a Head of Performance and Systems within Children and Young People's Services to lead performance information and data strategies across the service. You will turn insight into knowledge to drive continuous improvement and informed decision-making at all levels.

The role demands strategic leadership, robust information governance, and a collaborative approach with partners to ensure high-quality outcomes for children, young people and families and to support

Qualifications

• Experience leading performance and data initiatives in children's services.
• Strong knowledge of policies and frameworks related to CYP services.
• Proven ability to drive service improvements through data insights.

Responsabilités

• Provide leadership and strategic direction for performance data and information governance.
• Drive improvements in performance reporting and data management across CYP services.
• Collaborate with partners to ensure compliant information sharing and effective practice.

Connaissances

Performance management

Data analysis

Information governance

Stakeholder engagement

Strategic leadership

Description du poste

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Head of Performance and Systems - Children and Young People's Services

Job Reference liverpoolcitycouncil/TP/14667/2340

Number of Positions:

1

Contract Type:

Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

15/11/2026

Job Category:

Data and Analytics

Region / Division:

Liverpool

Business Unit:

Job Introduction

Please note: the advertised salary range for this post is currently subject to review.

Job title: Head of Performance and Systems - Children and Young People's Services

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co-produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people and their networks. This is a model we can be proud of and one that truly belongs to all of us.

Join a service that's really making a difference. Liverpool Children's Services is proud to be rated "Good" by Ofsted, with inspectors recognising the positive impact of our work for children, young people and families across the city.

Liverpool City Council Children and Young People's Services has recently undergone its Ofsted ILACS inspection, achieving a positive outcome across all four judgement areas (three judgement areas securing a ‘Good’ outcome), with inspectors praising stronger social work practice, a more stable workforce, and improved outcomes for children, young people and their networks. The Ofsted report specifically highlighted "improvements to Liverpool's social work workforce, with the council moving from relying predominantly on temporary staff to employing a majority permanent workforce. Reduced workloads have enabled practitioners to develop more meaningful relationships with children and families, while social workers told inspectors they felt well supported and appropriately challenged by managers, with morale described as high."

Jenny Glennard, Corporate Director of Children and Young People’s Services, said the inspection reflected both the commitment of the workforce and a renewed focus on children and young people's experiences. "I am very proud of our workforce, our schools, and our partners who work tirelessly to support the children of the city. There is always more to do, and we will continue to build on this progress."

This achievement reflects the dedication, passion and expertise of our workforce, and our commitment to delivering high-quality services that help children thrive. If you're looking to build your career in a supportive and ambitious organisation who are striving for excellence, we'd love to hear from you!

The role:

As Head of Service, through your expertise in Children’s Services performance and systems operational and strategic management, you will drive the provision of clear accurate and translatable performance information and data, turning insight into knowledge so that everyone at all levels within the organisation can clearly understand and know how management information drives continuous performance and practice improvement

As Head of Performance and Systems, you will provide clear leadership and strategic direction and oversight of information assurance, setting high-level strategy and policy, to ensure stakeholder confidence that risk to the integrity of information in storage and transit is managed pragmatically, appropriately and in a cost-effective manner

You will promote strong multi-agency partnership working to ensure effective information sharing and joint working, you will be experienced in being able to robustly challenge and support internally and externally to ensure compliance with procedures, policy, and good practice, applying your excellent knowledge and previous experience of Children and Young People’s polices and processes and frameworks

In this senior role, you will lead driving improvements with regards to performance and data analysis and management with creative and innovative new service delivery operations and identified objectives, having the ability to confidently influence and negotiate your creative and innovative solutions at a senior level.

Our offer to you:

• At least 31 days holiday, plus bank holidays, rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time –a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.