Public Sector Senior Business Analyst - Agile & Process Mapping

Scrumconnect Ltd; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Scrumconnect Consulting in the UK is seeking a Senior Business Analyst to shape and deliver public sector digital services. You will map processes, run workshops with policy, operational and technical stakeholders, and turn findings into clear business requirements for the team.

You'll write user stories, define acceptance criteria, manage backlogs and drive data-driven sizing of problems, ensuring traceability from problem to feature across discovery, alpha and beta phases.

Qualifications

• Significant experience as a business analyst in agile delivery teams.
• Strong process mapping skills, for example BPMN or service blueprints.
• Experience writing user stories, acceptance criteria and business rules.
• Strong facilitation and stakeholder management skills.
• Ability to work with complex data and turn it into clear findings.
• Experience with tools such as Jira, Confluence and Miro.
• UK government or public sector experience.
• Experience working across discovery, alpha and beta phases.
• BCS International Diploma in Business Analysis or equivalent.

Responsibilities

• Map current and future processes, including data flows between people, teams and systems.
• Run workshops and interviews with policy, operational and technical stakeholders.
• Write user stories, acceptance criteria and business rules, and manage the backlog with the product manager.
• Identify root causes of problems rather than symptoms.
• Analyse data and evidence to size problems and support decisions.
• Keep requirements traceable from problem to delivered feature.
• Assess the impact of change on users, processes and systems.
• Support other business analysts and contribute to the BA community.

Skills

Agile delivery experience

Process mapping

Writing user stories & acceptance

Facilitation & stakeholder management

Data analysis & turning into findings

Jira, Confluence & Miro

Public sector / UK government

Discovery, alpha & beta phases

BCS Diploma in BA or equivalent

Education

BCS International Diploma in Business Analysis or equivalent

Tools

Jira

Confluence

Miro

Job description

Scrumconnect Consulting in the UK is seeking a Senior Business Analyst to shape and deliver public sector digital services. You will map processes, run workshops with policy, operational and technical stakeholders, and turn findings into clear business requirements for the team.

You'll write user stories, define acceptance criteria, manage backlogs and drive data-driven sizing of problems, ensuring traceability from problem to feature across discovery, alpha and beta phases.