Public Sector Interaction Designer — WordPress & UX Focus

Scrumconnect Limited; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Scrumconnect Consulting in London is seeking an Interaction Designer to shape how councils access and apply digital guidance. You will design for WordPress-based delivery, ground decisions in sector research, and ensure accessibility across devices and WCAG 2.2 AA compliance.

You will prototype with council users, iterate from evidence, and work with developers to deliver patterns and reusable components within platform constraints.

Qualifications

• SC cleared or eligible for security clearance.
• Experience designing and shipping interaction design for complex digital services.
• Experience designing for WordPress sites (themes, templates and the block editor).
• Experience prototyping and usability testing.
• Understanding of accessibility and inclusive design.
• Able to explain design decisions to stakeholders and collaborate across disciplines.
• A portfolio showing end-to-end work and the evidence behind it.
• Working knowledge of the GOV.UK Design System, the Prototype Kit and the Service Manual.
• Experience in UK government or the wider public sector, including service assessments.
• Experience designing for knowledge-sharing or community-contribution products.
• Experience designing tools that support decisions, such as checklists, planners and frameworks.
• Familiarity with working alongside user researchers.

Responsibilities

• Design end-to-end journeys for main user tasks such as finding guidance and using decision-support tools.
• Prototype and test designs with council users and iterate from evidence.
• Design within WordPress themes, templates and blocks and document reusable patterns.
• Apply GOV.UK Design System patterns where feasible.
• Ensure WCAG 2.2 AA compliance across devices used by councils.
• Collaborate with the content designer on structure, navigation and tone.
• Work closely with developers to implement designs and participate in reviews.
• Document design decisions and hand over patterns and research to the permanent team.

Skills

SC Clearance

Interaction design

WordPress design

Prototyping

Usability testing

Accessibility

Stakeholder comms

Portfolio

GOV.UK Design System

Public sector UX

Knowledge-sharing products

Decision-support tools

Working with researchers

Tools

WordPress

GOV.UK Prototype Kit

Job description

Scrumconnect Consulting in London is seeking an Interaction Designer to shape how councils access and apply digital guidance. You will design for WordPress-based delivery, ground decisions in sector research, and ensure accessibility across devices and WCAG 2.2 AA compliance.

You will prototype with council users, iterate from evidence, and work with developers to deliver patterns and reusable components within platform constraints.