Public Sector Admin & Data Support Specialist

The City of Edinburgh Council; City of Edinburgh; Hybrid; GBP 19,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

Flexible working arrangements

Cycle to Work scheme

Car lease

Employee Assistance Program

Job summary

The City of Edinburgh Council is seeking a proactive Business Support Administrator to join the Waverley Court team. This role offers a solid foundation in administration, communication, and customer service within a public sector setting.

Based on a hybrid pattern with flexible hours, you will support multiple service areas, manage confidential data, and use Microsoft Office and key systems like Oracle, Apex and Civica to keep operations running smoothly.

Qualifications

• General business and admin support to keep daily operations running smoothly.
• Taking notes at meetings for various departments within the Council in the format of manual note taking where the process of recording information is by hand or using a digital screen i.e. typing via use if a laptop where the meeting permits
• Provide accurate notes of meetings following attendance at statutory and non-statutory meetings
• You will be part of a team supporting general Business Support to various service areas within the Council to ensure we provide reliable support and adhere to the Service Level Agreements
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office including MS Word, MS Excel, MS Outlook, MS PowerPoint and MS Teams for data entry, word processing and communication tasks
• Data input into various systems, including Oracle, Apex and Civica
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

Responsibilities

• Provide general business and admin support to keep daily operations running smoothly
• Taking notes at meetings for various departments within the Council in the format of manual note taking where the process of recording information is by hand or using a digital screen i.e. typing via use if a laptop where the meeting permits
• Provide accurate notes of meetings following attendance at statutory and non-statutory meetings
• You will be part of a team supporting general Business Support to various service areas within the Council to ensure we provide reliable support and adhere to the Service Level Agreements
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office including MS Word, MS Excel, MS Outlook, MS PowerPoint and MS Teams for data entry, word processing and communication tasks
• Data input into various systems, including Oracle, Apex and Civica
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

Skills

Effective communication

Tech-savvy

Fast-paced work

Organised

Customer focused

Adaptable and flexible

Team player

Tools

Microsoft Office

Oracle

Apex

Civica

MS Teams

MS Word

MS Excel

MS Outlook

PowerPoint

Job description

The City of Edinburgh Council is seeking a proactive Business Support Administrator to join the Waverley Court team. This role offers a solid foundation in administration, communication, and customer service within a public sector setting.

Based on a hybrid pattern with flexible hours, you will support multiple service areas, manage confidential data, and use Microsoft Office and key systems like Oracle, Apex and Civica to keep operations running smoothly.