Public Parking Enforcement Specialist

VN Appointments; Harlow; On-site; GBP 21,000 - 26,000; Full time

Job summary

North Essex Parking Partnership is seeking Parking Enforcement Officers to patrol on- and off-street parking within its area. You will issue penalties, gather evidence, and educate the public on regulations.

The role requires a full UK driving licence, strong communication skills, and the ability to work outdoors in all weather. You will interact with local authorities and respond to inquiries professionally.

Qualifications

• Full UK manual driving licence.
• Strong written and verbal communication skills.
• Ability to work independently and make sound decisions in a public-facing environment.
• Good literacy and numeracy skills.
• Confident using handheld devices, cameras and mobile technology.

Responsibilities

• Patrol designated on-street and off-street parking locations across the North Essex Parking Partnership area.
• Enforce parking restrictions in line with the Traffic Management Act 2004, local Parking Orders and operational procedures.
• Assess parking contraventions and accurately issue Penalty Charge Notices (PCNs) using handheld enforcement technology.
• Gather and record evidence, including photographs and detailed notes, to support enforcement actions.
• Educate motorists and members of the public on parking regulations and restrictions.
• Respond professionally and confidently to enquiries, complaints and challenging situations.
• Work closely with local authorities, Police, PCSOs and other partner agencies when required.
• Identify and report defective road markings, signs and other issues that may impact enforcement activity.
• Maintain enforcement equipment and ensure records are completed accurately and efficiently.
• Attend adjudication hearings or court proceedings when required to provide evidence relating to enforcement activity.
• Follow all Health & Safety, Data Protection and corporate procedures to ensure the highest standards of service delivery.
• Act as a professional ambassador for the North Essex Parking Partnership at all times.

Skills

Written communication

Verbal communication

Independence

Decision making

Handheld devices

Cameras

Mobile technology

Tools

Handheld enforcement technology

Cameras

Mobile devices

Job description

North Essex Parking Partnership is seeking Parking Enforcement Officers to patrol on- and off-street parking within its area. You will issue penalties, gather evidence, and educate the public on regulations.

The role requires a full UK driving licence, strong communication skills, and the ability to work outdoors in all weather. You will interact with local authorities and respond to inquiries professionally.