Public Fundraising Manager (FTC)

Edinburgh Dog and Cat Home; City of Edinburgh; Hybrid; GBP 42.000 - 55.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Flexible/Compressed hours available

Zusammenfassung

Edinburgh Dog and Cat Home is seeking a Public Fundraising Manager to lead a high-performing fundraising team and grow income through individual giving campaigns, donor stewardship and community partnerships.

The role is 35 hours per week with hybrid working, reporting to the Head of Income and Engagement. It is a 13-month interim contract managing a team of five and delivering against KPIs.

Qualifikationen

• Two years’ experience in a related fundraising role within the third sector.
• Experience developing and executing a fundraising strategy.
• Experience of working with a CRM system.
• Ability to manage budgets and meet income targets.
• Desirable: experience in animal welfare fundraising.

Aufgaben

• Develop and implement growth programmes for regular individual giving schemes.
• Lead fundraising campaigns and initiatives across the year (annual appeals, digital challenges, crowdfunding, lottery).
• Collaborate with agencies and in-house teams to support all income streams and donor stewardship.
• Ensure effective supporter journeys to promote engagement and retention.
• Meet KPIs and income targets; devise and manage an annual budget.

Kenntnisse

Exceptional communication

Supporter journeys

Negotiation & networking

Influencing stakeholders

Project management

Tools

CRM system

Microsoft Office

Jobbeschreibung

Full Time, Fixed Term Contract (13 months)

Hours

Full time - 35 hours per week. Occasional work on evenings or weekends will be required. This will accrue TOIL in line with the Home's policies. We offer hybrid working with the option to discuss flexible and compressed hours.

We are delighted to be recruiting for a Public Fundraising Manager to join our fundraising team.

Here at Edinburgh Dog and Cat Home, we strive to make sure that every pet has the loving home it deserves, and we get our claws into our cause.

The Home has been a safe haven to stray animals since 1883, and still rescues over a thousand lost or abandoned dogs and cats every year. We protect loving homes, we find loving homes and we provide a loving home. Edinburgh Dog and Cat Home supports pet owners and cares for dogs and cats in communities in Edinburgh and beyond.

We are a safe place for pets in need, supporting owners facing tough times, and providing love, training and veterinary treatment for the animals in our care. As a trusted expert, we work hard to find each dog and cat their new family and a loving home for life.

This role involves leading a high performing public fundraising team to reach and grow income and opportunities delivering excellent engagement and supporter care.

Please note that interviews will likely be held on Wednesday 11th November.

For full job pack go to https://edch.org.uk/jobs/current-vacancies

Job Description

Reporting to: Head of Income and Engagement

Responsible for: Team of 5 (4 direct line reports)

Supporter Engagement Lead

Supporter Care Administrator

Individual Giving Officer

Location

Hybrid - In person meetings and supporter events where required.

Salary and terms

Contract: Interim 13month

Hours: 35 hours per week (including some out-of-hours and weekends). Flexible working options available.

Leading a high performing public fundraising team to reach and grow income and opportunities delivering excellent engagement and supporter care.

Duties and responsibilities

Individual giving programme

• Develop and implement a programme for growth, shaping and overseeing regular individual giving schemes for the Home.


• Lead on the development of fundraising campaigns and initiatives for the Home across the year including annual appeals, digital challenges, crowdfunding, lottery and shop and support initiatives.


• Working with agencies and the in-house team to support all fundraising income streams, excellent donor stewardship and income generation.


• Ensure excellent relationship management and oversee implementation of effective supporter journeys which promote engagement and retention.

Strategy development and execution

• Work with the Head of Income and Engagement, and fundraising colleagues, to contribute to the ongoing development of the Home’s fundraising strategy to diversify and grow sources of income.


• Work with the Head of Income and Engagement, Finance Manager and colleagues to ensure funding needs are identified, developing compelling cases for support channeled to the Home’s greatest needs.


• Provide insight into individual giving and community fundraising trends to develop new fundraising opportunities for the Home.

Engagement and collaboration

• Build and maintain excellent relationships with supporters, other charities, agencies, suppliers and supporters of the Home.


• Work collaboratively with the Marketing and Communications teams to engage prospective, new and existing supporters in the work of The Home.


• Work with the Volunteer Co-Ordinator to recruit, train and manage fundraising volunteers to drive impact.


• Contribute to The Home’s newsletter and email marketing to ensure fundraising activities and support are aligned with strategy and being represented accurately and consistently.

Management

• Provide line management, guidance, support and direction to the team and volunteers, ensuring all fundraising activities and events are run professionally and meet agreed KPIs.


• Hold regular one-to-one support meetings with direct reports ensuring to provide direction and feedback and allowing a safe space for new ideas and creativity.


• Identify training and support needs, plan and deliver to develop the team’s expertise and approach.

Reporting, monitoring and budgeting

• Meet agreed KPIs and income targets, providing regular reports on key activities for the month and the performance against income streams, developing mitigation plans for income at risk.


• Devise an annual budget, ensuring all activities achieve a good return on investment, aligned with sector benchmarks, and delivered within budget and achieve target income.


• Utilise effective recording systems for information, monitoring and evaluating all fundraising activities.

Administration

• Create a suite of operational procedures to support the fundraising administration and ensure consistent and high-quality supporter journeys to maximise all income streams for the Home.


• Ensure CRM, Teams and other key administration and project management programmes are deployed, according to best practice to ensure key data and projects are recorded in an accurate and timely manner.


• Ensure that all fundraising activities fall within current data protection legislation and sector best practice guidance, including the Code of Fundraising Practice sharing knowledge with colleagues as appropriate.

Person specification

Animal welfare

You will have occasional contact with animals and pet owners who use our services as part of your role, so you must feel comfortable working with dogs and cats and have an understanding of and empathy for animal welfare and tackling pet poverty.

Education and training

Experience

At least two years’ experience within a related fundraising role within the third sector.

Experience in developing and executing a fundraising strategy.

Experience of working with a CRM system.

Compelling propositions and cases for support to generate income, and the preparation of impact reports.

Managing and developing budgets.

Experience of working to, and commitment to, achieving financial targets.

Desirable: Experience in animal welfare related fundraising.

Skills and knowledge

Exceptional communicating skills, both written and verbal.

Knowledge of how to plan and implement successful supporter journeys

Strong experience in presenting, negotiating, networking and influencing.

Outstanding organisational and project management skills.

Personal attributes

Values led and focused on positive long-term partnerships and stewardship which furthers the Home’s mission.

Driven by ambition to build partnerships that deliver impact and income.

Team player, but with ability to work independently.

Confident, outgoing, approachable and positive.

Desirable: Interest in the welfare of dogs and cats.

Other requirements

Fully computer literate with all Microsoft packages.

Willingness to travel regularly to meetings and conferences with occasional evening working and overnight stays.

Desirable: Full driving licence with access to own car.