Public Area Cleaner

HC Facility Management Limited; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in hotel support services is seeking dedicated Public Area Cleaners to join their dynamic team. In this role, you will ensure impeccably clean public spaces, enhancing guests' overall experience. Your responsibilities will include cleaning designated areas, adhering to health and safety protocols, and providing outstanding customer service. This position offers flexible working hours and the opportunity for career progression through an apprenticeship program. Join a company committed to sustainability and quality service, where your contributions will make a significant impact on guest satisfaction.

Benefits

Up to 28 days paid holidays

Flexible working hours

Free Lunch on duty

Full on-site training

Salary Finance with exclusive rates

Career progression opportunities

Automatic enrolment into workplace pension

Recognition, incentives and awards

Qualifications

• Experience in a similar role within the hospitality industry is preferred.
• Ability to lift, bend, and stand for extended periods.

Responsibilities

• Cleaning public areas including corridors, lobbies, and reception areas.
• Following health and safety protocols, including COSHH guidelines.
• Providing exceptional customer service and maintaining cleanliness.

Skills

Attention to detail

Time management

Physical ability

Customer service

Teamwork

Flexibility

Self-motivation

Adaptability

Job description

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including:

• Up to 28 days paid holidays.
• A permanent job with flexible working hours.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:
Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.

Job Description
Key Responsibilities:

• Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
• Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
• Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
• Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
• Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
• Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
• Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
• Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.

Person Specification:
Experience:

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.

Skills and Knowledge:

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility:

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.