Public Area Cleaner

Klarent Hospitality Limited; City of Edinburgh; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in hospitality seeks a Public Area Cleaner to uphold the luxury standards of their iconic property. This role is vital in maintaining cleanliness and hygiene across public spaces, ensuring a welcoming environment for guests. The ideal candidate will possess a proactive, guest-centric approach, with a keen eye for detail and a commitment to service excellence. Join a team that values personal development and offers a supportive work culture, where your contributions will directly enhance the guest experience. If you are passionate about hospitality and dedicated to high standards, this opportunity is perfect for you.

Benefits

Competitive Hourly Rate

Free Meals

50% Off Food & Beverage

Discounted Leisure Facilities

Discounted Hotel Stays

Recognition Platform

Personal Development Opportunities

Fully Funded Apprenticeships

28 Days Annual Leave

Pension Enrolment

Qualifications

• Proactive and guest-centric with a commitment to cleanliness.
• Strong work ethic and ability to manage multiple priorities.

Responsibilities

• Maintain cleanliness in public and back-of-house areas.
• Ensure safety and security of guests and hotel property.
• Train new team members on departmental standards.

Skills

Attention to Detail

Guest-Centric Approach

Time Management

Team Collaboration

Work Ethic

Positive Attitude

Job description

Our Story:

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.

Our Management Company:

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits:

• Competitive Hourly Rate of £13.39
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Days of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role:

As a Public Area Cleaner at The Caledonian Edinburgh, you will play a crucial role in maintaining the impeccable reputation of our luxury property by ensuring that all public spaces and back-of-house areas are consistently presented to the highest standards of cleanliness, hygiene, and safety. Your attention to detail and dedication to delivering superior service will directly contribute to creating an inviting, elegant environment for both our guests and team members. This role is essential in ensuring that every guest experiences an environment of comfort, elegance, and care throughout their stay. Key responsibilities will include:

1. Maintaining cleanliness and hygiene in all public and back-of-house areas, adhering to the hotel’s established standards.
2. Ensuring the safety and security of guests, team members, and hotel property, respecting privacy and adhering to company policies.
3. Collaborating with team members to address and resolve any queries or challenges that may arise, ensuring overall guest satisfaction and well-being.
4. Assisting management in achieving operational goals, consistently delivering high performance.
5. Training new team members on departmental procedures, standards, and best practices.
6. Participating in system development initiatives and quality enhancement projects.
7. Providing support to the housekeeping team and assisting in room attendant, linen, and laundry operations when needed.
8. Engaging in Brand Culture Programs and contributing to Health and Safety Committees.

What We Desire:

We are looking for a dedicated and passionate individual who strives to make a positive impact on the guest experience through outstanding service, attention to detail, and a commitment to luxury standards.

• A proactive, guest-centric approach, with a keen attention to detail.
• A commitment to maintaining high levels of cleanliness, safety, and hygiene throughout all public areas.
• A strong work ethic and a collaborative, team-oriented attitude.
• The ability to manage time efficiently and handle multiple priorities with grace and professionalism.
• A positive attitude and the ability to engage with guests in a friendly, approachable manner.

If you are a motivated individual with a passion for creating a memorable guest experience and maintaining the highest standards of cleanliness and service, we invite you to apply to join our esteemed team at The Caledonian Edinburgh.