Pub Supervisor: Lead Shifts, Train Teams, Great Benefits

Waterfront; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Access to Career Pathway

Apprenticeships and training

Free meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays in our

Share Save Scheme

Company Pension Scheme

Job summary

Waterfront is a gastropub, restaurant & bar located by the Thames in Wandsworth, London. We are seeking a hands-on Supervisor to lead shifts, deliver exceptional service and mentor the front-of-house team to ensure guests enjoy every visit.

You will be a trusted key holder, manage service flow and uphold high standards during busy periods. We offer ongoing development and a clear career path within our hospitality operations.

Qualifications

• Passion to deliver exceptional customer service and build rapport with guests.
• Ability to train and develop team members to maintain high standards.
• Experience as a key holder and leading shifts safely and effectively.

Responsibilities

• Lead shift as supervisor, ensuring smooth service and guest satisfaction.
• Train and mentor front-of-house staff to uphold standards.
• Act as a responsible key holder and coordinate shift operations.

Skills

Customer service

Team leadership

Hospitality

Job description

Waterfront is a gastropub, restaurant & bar located by the Thames in Wandsworth, London. We are seeking a hands-on Supervisor to lead shifts, deliver exceptional service and mentor the front-of-house team to ensure guests enjoy every visit.

You will be a trusted key holder, manage service flow and uphold high standards during busy periods. We offer ongoing development and a clear career path within our hospitality operations.