Pub Shift Lead - Team Builder, Ops & Customer Service

J D Wetherspoon; Wealden; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

40-hour week

28 days paid holiday

Sick pay after qualifying period

Bonus scheme (up to 25%)

Complimentary meal and drink

Employee discount 20%

Free shares after 18 months

Pension scheme

Loyalty reward after 5 years

Future pub management opportunities

Job summary

J D Wetherspoon is seeking staff to run shifts, uphold standards and ensure smooth pub operations. You will lead the team, manage tasks and oversee customer experience while working across front of house and kitchen roles.

We offer comprehensive training, a 40-hour week, and a competitive pay and benefits package, including a pension and holiday entitlement. Opportunities for progression to future pub management are available.

Qualifications

• Personality and a can-do attitude; not afraid of hard work.
• Willing to be trained and developed for a long-term career.
• Able to work across front of house and kitchen roles.

Responsibilities

• Run a shift and oversee pub operations, including compliance.
• Lead, support and motivate the team to deliver service.
• Prioritise tasks, delegate and solve problems during shifts.
• Ensure high standards in cleanliness, quality, service, and atmosphere.
• Manage admin and cash handling in line with company policies.

Skills

Leadership

Team motivation

Customer service

Flexibility

Job description

J D Wetherspoon is seeking staff to run shifts, uphold standards and ensure smooth pub operations. You will lead the team, manage tasks and oversee customer experience while working across front of house and kitchen roles.

We offer comprehensive training, a 40-hour week, and a competitive pay and benefits package, including a pension and holiday entitlement. Opportunities for progression to future pub management are available.