Pub & Grill Team Member — Flexible, Guest-Driven Energy

Village Hotels; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Gym Membership: 2 x complimentary gym

Hotel Stays: Rooms from £20 across 35

Food & Drink: 50% off for you and up 5

Friends & Family: 25% off F&B

Retail & Lifestyle: Village app disc.

24/7 Mental Health support

Job summary

Village Hotels is seeking a Pub and Grill Team Member to drive energy on shift and deliver memorable guest experiences. You’ll float across Food & Beverage, supporting colleagues when busy and ensuring smooth service across departments.

We value personality, genuine hospitality and a positive attitude. Previous hospitality is helpful but not required; your energy and willingness to learn will help you grow with us in a busy, friendly team environment.

Qualifications

• No formal hospitality qualifications required; attitude and energy matter most
• Friendly, positive, and good with people
• Team player with a can-do mindset

Responsibilities

• The Flexible Service: deliver a brilliant experience primarily in Pub & Grill, while confidently helping other Food & Beverage areas when needed
• The Atmosphere & Standards: take pride in your bar, know drinks and menus, maintain top hygiene
• The Commercial Drive: turn guest interactions into value, resolve issues on the spot, upsell where appropriate

Job description

Village Hotels is seeking a Pub and Grill Team Member to drive energy on shift and deliver memorable guest experiences. You’ll float across Food & Beverage, supporting colleagues when busy and ensuring smooth service across departments.

We value personality, genuine hospitality and a positive attitude. Previous hospitality is helpful but not required; your energy and willingness to learn will help you grow with us in a busy, friendly team environment.