Pub & Grill Supervisor

Village Hotels; Bournemouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Village Hotels is seeking a vibrant individual to support the Pub and Grill Manager in delivering exceptional hospitality. This role involves leading a dynamic team, enhancing customer experiences, and fostering a fun environment. Employees benefit from a range of rewards, including wellness initiatives, discounts, and exceptional training programs, all aimed at creating memorable experiences for guests and teams alike.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

Friends and Family discounted stays

50% discount on Food and Drink

30% discount in Starbucks stores

Excellent training and development programs

Flexible working hours

Support for mental wellbeing

Financial wellbeing support

Life Insurance

Qualifications

• Ability to focus on detail while ensuring customer satisfaction.
• Passion for developing and nurturing the team.
• A genuine passion for creating memories and delivering hospitality.

Responsibilities

• Support the Pub and Grill Manager with daily operations.
• Motivate the team to deliver outstanding service.
• Lead by example and represent the brand positively.

Skills

Leadership

Motivation

Customer Service

Job description

Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drink, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it and love every minute. You will play a key role supporting the Pub and Grill Manager with running both breakfast and daytime/evening shifts, motivating the team to give outstanding service and ensuring the team and customers are loving it. You will lead from the front and be a role model for the P&G Team.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance
• T&C’s apply based on your contract

But what we need from you…

• Own it
• Ability to focus on the detail without forgetting that our customers are at the heart of business
• Ability to motivate and lead the P&G Team throughout service
• Lead by example, as an advocate of the brand
• Motivational, passionate about developing and nurturing your team
• A genuine passion for creating memories & delivering incredible hospitality

Come and be part of something new & something special - Work, Grow & Play the Village Way!