Pub & Grill Host: Drive Service & Guest Experience

Harri; Walsall; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink discounts

Friends & Family discounts

Retail & Lifestyle discounts

Employee assistance programme

Job summary

Village is seeking a Pub and Grill Team Member to energise shifts and create memorable experiences for guests. You’ll be the engine of the shift, delivering outstanding service in the Pub and Grill and stepping across other Food & Beverage areas when the hotel gets busy. A positive attitude and guest-focus are essential to thrive in our fast-paced, people-minded culture.

Join us to uphold high standards, enjoy staff benefits, and grow your hospitality career in a supportive team.

Qualifications

• Attitude and energy matter more than a perfect CV.
• Friendly, positive personality and love of working with people.

Responsibilities

• The Flexible Service: delivering a brilliant experience primarily in Pub and Grill, while confidently floating across other F&B departments to support during busy periods.
• The Atmosphere & Standards: taking pride in the bar, maintaining hygiene and knowledge of drinks and food menus.
• The Commercial Drive: resolving guest issues on the spot and suggesting extras to boost guest satisfaction and profitability.

Job description

Village is seeking a Pub and Grill Team Member to energise shifts and create memorable experiences for guests. You’ll be the engine of the shift, delivering outstanding service in the Pub and Grill and stepping across other Food & Beverage areas when the hotel gets busy. A positive attitude and guest-focus are essential to thrive in our fast-paced, people-minded culture.

Join us to uphold high standards, enjoy staff benefits, and grow your hospitality career in a supportive team.