Pub General Manager

Olympus Recruitment; Newmarket; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Free meals on shift

Paid birthday off

Retail and lifestyle discounts

Cycle to Work scheme

Company pension

Employee Assistance Programme

Death in Service benefit

Job summary

Olympus Recruitment is seeking a General Manager for a high-volume branded pub and restaurant in Newmarket. This role focuses on delivering great guest experiences while running a profitable operation, with no late nights.

You will lead kitchen and front-of-house teams, ensure brand standards across every service, and drive team development. The position offers a competitive salary and bonus potential, with a healthy work-life balance.

Qualifications

• Experience managing a busy, food-led pub or branded restaurant.
• Strong commercial awareness and budget/labour control.
• Excellent people management and communication skills.

Responsibilities

• Lead front and back of house teams to deliver great guest experiences.
• Oversee day-to-day pub and restaurant operations and P&L performance.
• Drive sales through guest experiences and repeat visits.
• Recruit, train and coach staff; manage rotas and costs.
• Maintain brand standards and health & safety.

Skills

Hospitality management

Team leadership

Customer service

Operations management

Brand standards

Job description

General Manager - Branded Pub & Restaurant - No Late Nights!

Location: Newmarket

Salary: £35,000-£38,000 + Performance Bonus (up to £6,000)

Job Type: Permanent | Full Time | 40-48 Hours per Week

Lead a Busy, Food-Led Pub & Restaurant Without Sacrificing Your Work-Life Balance

Are you a hands-on hospitality manager who enjoys creating a welcoming atmosphere, serving consistently great food and developing a team to be proud of?

We're looking for a General Manager to lead a well-established, high-volume branded pub and restaurant. This is an excellent opportunity for someone who takes pride in delivering a great guest experience while running a smooth, profitable business.

You’ll bring your team together across the kitchen and front of house, ensuring every service meets brand standards and gives guests a reason to return. If you're happiest leading from the front and building a positive team culture, we'd love to hear from you.

General Manager - What's in It for You?

• £35,000-£38,000 basic salary
• Performance bonus of up to £6,000
• No late nights and a genuine focus on work-life balance
• Free meals whilst on shift
• Paid birthday off
• Retail and lifestyle discounts
• Cycle to Work scheme and technology purchase scheme
• Company pension
• Employee Assistance Programme
• Death in Service benefit
• Ongoing training, development and opportunities for progression

General Manager - About the Role

As General Manager, you'll take full responsibility for the day-to-day running of the pub and restaurant. You'll lead, coach and motivate your team to deliver consistently excellent food, attentive service and a warm welcome.

Working closely with your kitchen and front-of-house teams, you'll maintain brand standards, organise busy services and keep a firm grip on the commercial performance of the business. You'll be visible on the floor, confident supporting kitchen operations when needed and ready to set the example for your team.

General Manager - Responsibilities

• Lead, inspire and develop a strong team across front and back of house
• Manage all day-to-day pub and restaurant operations
• Take ownership of P&L performance, budgets and profitability
• Drive sales through great guest experiences and repeat visits
• Recruit, train and coach your team, supporting individual development
• Deliver consistent food quality, presentation and service in line with brand standards
• Manage rotas, stock, ordering, wastage and labour costs effectively
• Maintain excellent food safety and health and safety standards
• Handle guest feedback professionally and empower your team to resolve issues
• Build strong communication between the kitchen and front of house to keep service running smoothly

About You

You'll be an experienced General Manager, Pub Manager or Restaurant Manager, or a strong Assistant or Deputy Manager ready to take the next step, with a background in branded pubs or restaurants.

You’ll also have:

• Experience managing a busy, food-led pub or branded restaurant
• Confidence leading both front-of-house and kitchen teams
• A strong understanding of brand standards and delivering consistency across every service
• A passion for great food, warm hospitality and guest satisfaction
• Strong commercial awareness and experience managing budgets, labour and food costs
• Excellent people management, coaching and communication skills
• A hands-on leadership style and willingness to support wherever needed
• Good knowledge of food safety, compliance and operational standards

If you're looking for an opportunity to take ownership of a busy pub and restaurant, develop your team and enjoy a healthier work-life balance, we'd love to hear from you.