General Manager

Greene King; Ower; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension contribution

Brand discounts 33%

Discount 50% at inns/hotels

Refer a friend bonus

Wagestream access

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Retail discounts

Job summary

Greene King is seeking a General Manager for a Hungry Horse pub to lead daily operations, drive sales, and create a warm, welcoming experience for guests and staff. You will coach a team, uphold brand standards, and ensure safety while delivering memorable experiences.

The role requires strong leadership, attention to detail, and a hands-on approach to developing people and the business in a fast-paced hospitality environment.

Qualifications

• High standards and attention to detail in day-to-day pub operations.
• Strong people skills with excellent communication and leadership abilities.
• Business-savvy with experience controlling P&L and budgets.
• Desirable prior General Manager experience in hospitality, retail, or fast-paced environments.

Responsibilities

• Grow pub sales with the business development team.
• Lead by example and bring the brand to life through your team.
• Recruit and develop staff to deliver great customer experiences.
• Champion brand standards and ensure customer and team safety.
• If you can, acquire a personal license to run the pub.

Skills

Leadership

Communication

P&L management

Team development

Hospitality experience

Job description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.

Company Description

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

Additional Information

We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

What you'll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What You’ll Bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.