PTC Thingworx| Application Maintenance & Support Engineer| Stevenage, UK

Infosys; Stevenage; On-site; GBP 60,000 - 90,000; Full time

Job summary

Infosys is seeking a skilled PTC ThingWorx Developer to develop, enhance, support, and maintain ThingWorx applications for IoT solutions. The role involves troubleshooting production issues, integrating industrial devices, and supporting enterprise-scale ThingWorx deployments.

Exposure to ThingWorx Navigate, Kepware, and manufacturing solutions is highly desirable. The candidate should be prepared to travel to Stevenage, UK, and may require security clearance.

Qualifications

• Strong hands-on experience with PTC ThingWorx and Kepware.

Responsibilities

• Design, develop, and maintain ThingWorx applications, Mashups, Services, Data Shapes, Events, and Subscriptions.

Skills

PTC ThingWorx

Kepware

Mashup Development

Services

JavaScript

REST APIs

JSON

SQL

Application support

ThingWorx security

Job description

Role – PTC ThingWorx-Application Maintenance and Support Engineer

Technology – PTC ThingWorx, Kepware, JavaScript, REST APIs, JSON, SQL

Location – Stevenage, UK

Business Unit – IOT

Compensation – Competitive (including bonus)

Job Summary

Infosys is seeking a skilled PTC ThingWorx Developer with strong experience in ThingWorx application development, enhancement, support, and maintenance. The candidate should have strong expertise in developing IoT solutions, troubleshooting production issues, integrating industrial devices, and supporting enterprise‑scale ThingWorx applications. Exposure to ThingWorx Navigate, Kepware, and manufacturing solutions is highly desirable.

Location & Security Requirements

• Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred.
• Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required.

Key Responsibilities

• Design, develop, and maintain ThingWorx applications, Mashups, Services, Data Shapes, Events, and Subscriptions.
• Develop and support integrations using REST APIs, SQL databases, and external enterprise systems.
• Provide L1/L2/L3 support, incident management, root cause analysis (RCA), and performance optimization.
• Manage application deployments, releases, upgrades, and environment support across Dev, QA, and Production.
• Configure and troubleshoot user access, security, monitoring, and application health.
• Support industrial connectivity using Kepware, OPC-UA, MQTT and PLC integrations.
• Collaborate with business, manufacturing, and cross‑functional teams for new enhancements and issue resolution.

Required Skills

• Strong hands‑on experience with PTC ThingWorx, Kepware.
• Strong expertise in Mashup Development, Services, JavaScript, REST APIs, JSON, and SQL.
• Experience in application support, maintenance, and production troubleshooting.
• Knowledge of ThingWorx security, deployments, and performance tuning.
• Knowledge of ThingWorx Navigate, Kepware, and Windchill integration.

Good To Have Skills

• DPM (Digital Performance Management)
• RTPPM (Real‑Time Production Performance Monitoring)
• AMU (Asset Monitoring & Utilization)
• CWC (Connected Work Cell)
• Manufacturing Execution Systems (MES) and IIoT domain experience
• Windchill, Azure/AWS, Agile and DevOps exposure

Preferred Experience

Experience working in manufacturing, or industrial IoT environments with the ability to deliver scalable solutions, production support, and continuous improvements across enterprise ThingWorx applications.

Personal Skills

• High analytical skills
• A high degree of initiative, flexibility and adaptability
• High customer orientation
• Good team engaging skills
• Quality awareness
• Good verbal and written communication skills
• Transparency and Integrity

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.