PT Administrator

Essential Employment; South Shields; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Equal Opportunities Employer

Job summary

Essential Employment in South Shields is seeking a part-time PT Administrator to support the Waste Services team. You will handle calls, emails, and face-to-face enquiries from residents and process requests related to waste and recycling services.

You will maintain records in databases, input and retrieve data, raise work orders, assist with scheduling, process invoices, and produce reports for managers. The role requires careful data handling and adherence to GDPR.

Qualifications

• Provide administrative support to the Waste Services team.
• Handle telephone, email, and face-to-face enquiries from residents regarding waste and recycling services.
• Process requests for missed collections, replacement bins, assisted collections, and recycling containers.
• Maintain accurate records using databases and management systems.

Responsibilities

• Input, update, and retrieve data to support service delivery and performance monitoring.
• Raise works orders and liaise with waste collection crews regarding service issues.
• Assist with scheduling appointments and coordinating operational activities.
• Process invoices, purchase orders, and other financial administration tasks where required.
• Produce reports, spreadsheets, and correspondence for managers and service teams.
• Support complaints handling and ensure customer enquiries are resolved promptly.
• Ensure compliance with GDPR and policies when handling sensitive information.

Skills

Administrative support

Customer service

Data entry

Scheduling

GDPR compliance

Tools

Management systems

Job description

PT Administrator needed in South Shields Paying £13.92ph ref 5309911

Part time hours on a temporarybasis

• Provide administrative support to the Waste Services team.
• Handle telephone, email, and face-to-face enquiries from residents regarding waste and recycling services.
• Process requests for missed collections, replacement bins, assisted collections, and recycling containers.
• Maintain accurate records using databases and management systems.
• Input, update, and retrieve data to support service delivery and performance monitoring.
• Raise works orders and liaise with waste collection crews regarding service issues.
• Assist with scheduling appointments and coordinating operational activities.
• Process invoices, purchase orders, and other financial administration tasks where required.
• Produce reports, spreadsheets, and correspondence for managers and service teams.
• Support complaints handling and ensure customer enquiries are resolved promptly.
• Ensure compliance with GDPR and policies when handling sensitive information.

Essential Employment is an Equal Opportunities Employer.