PT Administrator

ESSENTIAL EMPLOYMENT LTD; South Shields; On-site; GBP 16,000 - 23,000; Part time

Job summary

ESSENTIAL EMPLOYMENT LTD in South Shields is seeking a Part Time PT Administrator to support the Waste Services team with essential administrative tasks. The role covers handling enquiries from residents, processing collection requests, maintaining records, and coordinating scheduling and invoicing on-site.

The successful candidate will manage data, raise works orders, liaise with crews, and ensure GDPR-compliant handling of information while delivering prompt customer service.

Responsibilities

• Provide administrative support to the Waste Services team.
• Handle telephone, email, and face-to-face enquiries from residents regarding waste and recycling services.
• Process requests for missed collections, replacement bins, assisted collections, and recycling containers.
• Maintain accurate records using databases and management systems.
• Input, update, and retrieve data to support service delivery and performance monitoring.
• Raise works orders and liaise with waste collection crews regarding service issues.
• Assist with scheduling appointments and coordinating operational activities.
• Process invoices, purchase orders, and other financial administration tasks where required.
• Produce reports, spreadsheets, and correspondence for managers and service teams.
• Support complaints handling and ensure customer enquiries are resolved promptly.
• Ensure compliance with GDPR and policies when handling sensitive information.

Job description

PT Administrator needed in South Shields Paying £13.92ph ref 5309911

Part time hours on a temporary basis

Key Responsibilities

• Provide administrative support to the Waste Services team.
• Handle telephone, email, and face-to-face enquiries from residents regarding waste and recycling services.
• Process requests for missed collections, replacement bins, assisted collections, and recycling containers.
• Maintain accurate records using databases and management systems.
• Input, update, and retrieve data to support service delivery and performance monitoring.
• Raise works orders and liaise with waste collection crews regarding service issues.
• Assist with scheduling appointments and coordinating operational activities.
• Process invoices, purchase orders, and other financial administration tasks where required.
• Produce reports, spreadsheets, and correspondence for managers and service teams.
• Support complaints handling and ensure customer enquiries are resolved promptly.
• Ensure compliance with GDPR and policies when handling sensitive information.

Essential Employment is an Equal Opportunities Employer.