Protection Business Development Manager

5100 Quilter Business Services Limited; United Kingdom; Remote; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Holiday accrual

Pension scheme

Private medical insurance

Life assurance

Income protection

Flexible benefits

Job summary

Quilter plc is seeking a Protection Business Development Manager to partner with network firms and advisers, driving higher quality protection conversations and better outcomes. This home-based role combines coaching, workshops and campaigns with data-driven insights to close performance gaps.

You will lead from diagnosis to delivery, collaborating with Relationship Managers and cross‑functional teams to elevate protection capability and outcomes for clients and firms across the UK.

Qualifications

• Strong knowledge of the UK protection market and customer needs.
• Experience in protection business development or adviser development.
• Ability to diagnose the underlying causes of performance gaps from insight.
• Consultative, coaching-led approach with constructive influence.
• Strong facilitation and presentation skills across face‑to‑face and virtual environments.
• Ability to engage at both principal and adviser levels.
• Commercial mindset balanced with commitment to advice quality.
• Experience using MI and market insight to prioritise activity.
• Willingness to work towards CeMAP or equivalent qualification.

Responsibilities

• Identify opportunities to improve protection performance and adviser capability.
• Design and deliver engaging development activity: workshops, webinars, campaigns, coaching, and tailored firm support.
• Own activity from diagnosis through delivery, follow-up and evaluation, evidencing impact.
• Collaborate with Relationship Managers, principals, advisers, providers, and Quilter teams.
• Contribute to ongoing development of Quilter’s protection proposition and materials.
• Share knowledge and best practice across the team and wider Distribution function.

Skills

UK protection market

Adviser development

Training & coaching

Consultative selling

Facilitation skills

MI & analytics

Planning & organisation

Stakeholder mgmt

Commercial mindset

Influencing leaders

Education

CeMAP or equivalent

Job description

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £157.4 billion in customer investments (as of August2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us.

About the Role

Level: 4
Location: Remote with national travel
Department: Network - Distribution
Contract: Permanent

The Protection Business Development Manager is a specialist role within the Mortgage & Protection Relationship Management Team. The team works in partnership with firms and advisers to help them build stronger, more sustainable businesses that deliver positive customer outcomes. The Mortgage & Protection Relationship Management Team builds trusted partnerships with firms to create measurable impact. We combine commercial insight, constructive challenge, problem solving and collaboration to help firms build stronger, more sustainable businesses and deliver better customer outcomes. Working collaboratively with Relationship Managers, firm principals, advisers, providers and colleagues across Quilter, you will identify opportunities to improve protection performance, adviser capability and the consistency and quality of protection conversations. You will use insight, data and your industry expertise to understand the underlying barriers to protection growth and develop focused interventions that create measurable and sustainable improvement. You will design and deliver engaging development activity for defined adviser audiences, including workshops, webinars, campaigns, coaching and tailored firm support. Your focus will extend beyond delivering training to ensuring that learning is translated into changed adviser behaviour, improved customer outcomes and quality protection growth. You will work with Relationship Managers to secure principal-level commitment, agree clear objectives and establish appropriate measures of success. You will take ownership of activity from initial diagnosis through to delivery, follow-up and evaluation, evidencing the difference your intervention has made. The role will also contribute to the ongoing development of Quilter’s protection proposition. You will use adviser, firm and market insight to influence initiatives, technology, communications and support materials, working closely with Proposition, Supervision and Oversight, providers and other internal stakeholders. You will share knowledge and best practice across the Relationship Management Team and wider Distribution function, building protection confidence and capability beyond your own activity. The role is primarily home‑based, with travel required for firm meetings, events and development sessions.

Consumer Duty

This role will directly impact good customer outcomes by working closely with Network firms and Distribution teams to develop and strengthen skills and knowledge relating to protection advice, with a view to ensuring customers receive quality advice which adequately protects them and their future.

About You

You will bring strong experience of the mortgage and protection market, together with a genuine commitment to improving the quality and consistency of protection advice. You will be comfortable working with firm principals and advisers, building credibility quickly and constructively challenging established thinking or behaviours where this will lead to stronger customer and business outcomes. You will be able to move conversations beyond product knowledge and help firms understand the commercial, customer and cultural factors that influence protection performance. We are looking for someone who can demonstrate:

• Strong knowledge of the UK protection market, including customer needs, advice considerations, products, underwriting and provider propositions.
• Experience in protection business development, adviser development, sales management, training or a related role.
• The ability to diagnose the underlying causes of performance or capability gaps and translate insight into focused action.
• A consultative and coaching‑led approach, with the confidence to challenge constructively and influence positive change.
• Strong facilitation and presentation skills across face‑to‑face and virtual environments.
• The ability to engage effectively at both principal and adviser level.
• A commercial mindset, balanced with a clear commitment to advice quality, Consumer Duty and positive customer outcomes.
• Experience of using management information, feedback and market insight to prioritize activity and measure impact.
• Strong planning and organisational skills, with the ability to manage several interventions and stakeholder groups.
• A collaborative approach and the ability to connect firms with relevant expertise, solutions and colleagues across Quilter.
• Personal ownership, resilience and the motivation to move situations forward rather than simply identify barriers.
• The ability to maintain accurate records and provide clear evidence of activity, outcomes, emerging risks and agreed next steps.
• A relevant mortgage or protection qualification, such as CeMAP, or the willingness to work towards an appropriate qualification.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.

Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.

Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.

Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

• Holiday: 182 hours (26 days)
• Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
• Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
• Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
• Life Assurance: 4x your salary.
• Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
• Healthcare Cash Plan: Jersey employees only
• In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

We create brighter financial futures for every generation. We do this by guiding our customers and their families through the complexity of planning for their financial future, responding to their rapidly evolving needs and giving them peace of mind. And, with all that’s happening in the world today, our role in society has never been more meaningful. Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there. We are passionate about building an inclusive culture where everyone’s contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us. We believe our workplace needs to work for you, so we offer an environment where you can balance a successful career with your commitments and interests outside of work. Some roles lend themselves to flexible options more than others, so our talent acquisition team are on hand to discuss your needs.

We are committed to treating all our job applicants fairly and with respect. Our people come from all kinds of backgrounds and have a wide range of expertise, so we welcome your application regardless of your beliefs, culture, gender identity, ethnicity, sexual orientation and or disability.