Proposals and Contracts Process Lead

TFS HealthScience; Greater London; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Job summary

TFS HealthScience is seeking a Proposals and Contracts Process Lead to drive global capability across clinical development services. You will own standards, governance, and training while providing senior commercial support for complex proposals and change orders.

Join a collaborative, global team and help shape process improvements, KPI reporting, and data quality in a fast-paced CRO environment.

Qualifications

• 10+ years of experience in proposals, contracts, budgeting, and commercial operations within a CRO environment.
• Proven experience developing global proposal and contract standards, processes, and governance frameworks.
• Experience designing and delivering training programs, competency frameworks, and process improvement initiatives.
• Extensive experience preparing budgets, proposals, contracts, and change orders for clients and vendors.
• Experience supporting proposals within Ophthalmology, Oncology, Internal Medicine, and/or Dermatology.
• Strong communication, stakeholder management, and organizational skills with experience working across global teams.

Responsibilities

• Serve as the global Subject Matter Expert for proposals, contracts, budgets, and change orders.
• Develop and maintain global standards, templates, tools, governance frameworks, and best practices.
• Lead training, onboarding, competency development, and knowledge-sharing initiatives.
• Drive quality oversight, KPI reporting, and continuous improvement across Business Units.
• Act as the Salesforce/CRM process lead, supporting adoption, data quality, and process improvements.
• Provide senior commercial support on complex proposals, contract negotiations, and strategic customer opportunities.

Skills

Proposal management

Contracts

Budgeting

Commercial operations

Stakeholder management

Global teams

Tools

Salesforce/CRM

Job description

TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.

Join Our Team as a Proposals and Contracts Process Lead.

About this role

As part of our team you will working alongside passionate and innovative professionals to ensure our customers achieve their goals.

The Proposals & Contracts Process Lead is responsible for developing and leading TFS's global proposals and contracts capability across Clinical Development Services. This role combines capability ownership, governance, process excellence, training, Salesforce/CRM expertise, and senior commercial support for strategic proposals, contracts, budgets, and change orders.

Key Responsibilities:

• Serve as the global Subject Matter Expert for proposals, contracts, budgets, and change orders.
• Develop and maintain global standards, templates, tools, governance frameworks, and best practices.
• Lead training, onboarding, competency development, and knowledge-sharing initiatives.
• Drive quality oversight, KPI reporting, and continuous improvement across Business Units.
• Act as the Salesforce/CRM process lead, supporting adoption, data quality, and process improvements.
• Provide senior commercial support on complex proposals, contract negotiations, and strategic customer opportunities.

Qualifications:

• 10+ years of experience in proposals, contracts, budgeting, and commercial operations within a CRO environment.
• Proven experience developing global proposal and contract standards, processes, and governance frameworks.
• Experience designing and delivering training programs, competency frameworks, and process improvement initiatives.
• Extensive experience preparing budgets, proposals, contracts, and change orders for clients and vendors.
• Experience supporting proposals within Ophthalmology, Oncology, Internal Medicine, and/or Dermatology.
• Strong communication, stakeholder management, and organizational skills with experience working across global teams.

What We Offer

We provide a competitive compensation package, comprehensive benefits and the opportunity for personal and professional growth in a rewarding environment. You'll be joining a team that values collaboration, innovation, and making a difference in the lives of patients

A Bit More About Us

Our journey began over 30 years ago in Sweden, in the city of Lund. As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future. Bringing together over 600 professionals, TFS delivers tailored clinical research services in more than 50 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology and Ophthalmology.

Our core values of Trust, Quality, Passion, Flexibility, and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction. By aligning on these fundamental values, we cultivate a unified force, geared towards innovation and excellence. This collective effort propels us towards our shared goal and fosters a culture of mutual respect and collaboration.

Together we make a difference.