Property Technical Support Officer

Broxbourne Borough Council; Broxbourne; Hybrid; GBP 28,000; Full time

Job summary

A local government council is seeking a Property Technical Support Officer in Broxbourne. This role involves providing a wide range of administrative and technical support, including database management, conducting property viewings, and updating property listings. Ideal candidates have GCSEs in Maths and English and an I.T. or Business qualification. A valid driving licence is necessary. Benefits include generous leave, training programs, and free access to leisure facilities. The position promotes teamwork and customer care, supporting a hybrid work pattern.

Benefits

Generous leave entitlement

Full training and development programme

Membership of Local Government Pension Scheme

Free access to local leisure centres

Qualifications

• GCSE passes in Maths and English are required.
• Experience in a busy office environment is an advantage.
• A current valid driving licence is essential.

Responsibilities

• Provide administrative support to the property team.
• Update property database systems and run reports.
• Conduct viewings of commercial and residential properties.
• Inspect void properties and manage utility bills.
• Update property lists on the Council’s website.

Skills

Attention to detail

Interpersonal skills

Problem solving

Numeracy

Literacy

Education

GCSE in Maths and English at grade C (4)

I.T or Business qualification

Job description

Property Technical Support Officer (Ref: PTSO)

Salary: £27,859.52
Hours: 37 Hours per week
Location: Bishops’ College/Hybrid

This role is based in the busy Property Services department. The postholder will provide a wide range of administrative and technical support to the property team and assist with the management of the Council’s portfolio of residential and commercial properties. The duties will include:

• General administrative support including answering telephone queries, distributing scanned mail, filing and photocopying
• Updating the property database systems and running reports
• Providing maps and creating lease plans (after training)
• Raising purchase orders and processing of invoices
• Conducting viewings of commercial and residential properties
• Inspecting void properties and dealing with utility bills
• Updating property lists on the Council’s website and third-party marketing platforms (after training)
• Managing third party instruction portals

Applicants should have GCSE passes in Maths and English at grade C (4) or above as well as an I.T or Business qualification. Previous administrative experience in a busy office environment and a background in property would be an advantage.

The successful applicant must be a hardworking team player able to apply common sense, be numerate and literate with good written and interpersonal skills, excellent attention to detail and the ability to use their own initiative to problem solve. A current valid driving licence is essential.

The Council currently adopts a hybrid working pattern with at least 3 days office based.

The ability to converse at ease with members of the public and provide advice in fluent English is essential in this post.

We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). The values and their underlying behaviours demonstrate our commitment to providing excellent customer care, working in a joined up way, showing respect at all times and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment.

We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

The Council’s benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council’s local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services.

Broxbourne Council is an Equal Opportunities employer.

Details and application forms for all job vacancies are listed on the Council’s website.

Application forms must be submitted online by midnight on 4 January 2026 quoting the above reference.

Borough Offices, Bishops’ College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: [phone], Email: [e-mail] Website: www.broxbourne.gov.uk