Property Specialist

Dwelly; Redditch; On-site; GBP 24,000 - 32,000; Full time

Job summary

Dwelly is building the AI operating system for residential lettings and manages a portfolio of thousands of properties across the UK. The Property Specialist will support management and marketing of the residential portfolio, perform inspections, inventories and check-ins/check-outs, and create marketing content for listings.

You’ll also conduct property viewings, ensure regulatory compliance, and assist with various appointments across the portfolio, using CRM tools and remote collaboration

Qualifications

• 1+ years of experience in lettings or property sales.
• Strong understanding of UK residential lettings regulations.
• Adaptable and quick to learn in a tech-driven, fast-changing environment.
• Full UK driving licence.
• Comfortable using CRMs, property portals, and online communication tools.
• Experienced with digital tools for remote collaboration, such as Slack, Google Meet and Google Docs.

Responsibilities

• Carry out check-ins and check-outs
• Conduct mid-term inspections
• Complete inventories and schedules of condition
• Carry out pre-leaving inspections, as applicable
• Produce inspection and compliance reports in line with deposit service requirements
• Ensure compliance with health & safety, fire, and gas requirements
• Create property marketing content, including photos, videos and floor plans
• Conduct and manage property viewings and collect feedback
• Support miscellaneous appointments as needed

Skills

Lettings knowledge

UK regulations

Adaptability

Driving licence

CRM familiarity

Remote collaboration tools

Tools

CRM software

Property portals

Slack

Google Meet

Google Docs

Job description

About Dwelly

Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK's ten largest lettings operators. The company has raised $263 million.

We're a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

The Role

We're seeking a hands-on Property Specialist to support the management and marketing of our residential portfolio. You'll carry out property inspections, inventories, check-ins and check-outs, while also creating marketing content and conducting viewings across the portfolio.

What You'll Do

Carry out check-ins and check-outs

Conduct mid-term inspections

Complete inventories and schedules of condition

Carry out pre-leaving inspections, as applicable

Produce inspection and compliance reports in line with deposit service requirements

Ensure compliance with health & safety, fire, and gas requirements

Create property marketing content, including photos, videos and floor plans

Conduct and manage property viewings and collect feedback

Support miscellaneous appointments as needed

What We're Looking For

1+ years of experience in lettings or property sales (desired not essential)

Strong understanding of UK residential lettings regulations

Adaptable and quick to learn in a tech-driven, fast-changing environment

Full UK driving licence

Comfortable using CRMs, property portals, and online communication tools

Experienced with digital tools for remote collaboration, such as Slack, Google Meet and Google Docs

Nice to Have

Familiarity with Giraffe or other 360 cameras

Familiarity with inventory software

Compensation & Benefits:

Competitive salary based on performance, recognising exceptional contributions to our integration success.

What is it like being a Dwell-er?

Feel free to check out Dwelly Core Principles . That's about what we believe in, how we operate and make decisions.

What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds' most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they've built and be able to look back and say one day "hell yeah, that was me that did it all".

Customer obsession rather than competitive focus

Passion for invention

Operational excellence

Long-term thinking

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