Property Relationship Manager: Landlord & Tenant Liaison

Miles & Barr Estate Agents; Thanet District; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

LOMONDlife platform

Wellbeing centre resources

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Pension pot

Professional qualifications funding

Company socials

Job summary

Miles & Barr Estate Agents in Ramsgate is seeking a Property Relationship Manager to oversee tenancy portfolios and ensure contractual obligations are met. You will handle inquiries, coordinate resolutions, and support a busy team with a proactive, customer-focused approach.

The role offers a salary of £26,000–£28,000 and opportunities to develop within a leading Kent lettings and estate agency network.

Qualifications

• Excellent communication with landlords and tenants.
• Strong written and verbal communication skills.
• Excellent customer service mindset.
• Resilience in a fast-paced, demanding environment.
• Strong problem-solving abilities.
• Ability to prioritise tasks and responsibilities.
• Self-motivated and results-driven.
• Strong attention to detail; accurate records.

Responsibilities

• Managing the tenancies for all properties in your portfolio.
• Taking ownership of issues and queries to achieve positive outcomes.
• Providing support to a busy, fast-paced team.

Skills

Excellent communication

Written and verbal skills

Customer service

Resilience in fast-paced environment

Problem solving

Prioritise tasks

Self-motivated

Attention to detail

Education

Maths and English GCSEs (Grade C or above)

Job description

Miles & Barr Estate Agents in Ramsgate is seeking a Property Relationship Manager to oversee tenancy portfolios and ensure contractual obligations are met. You will handle inquiries, coordinate resolutions, and support a busy team with a proactive, customer-focused approach.

The role offers a salary of £26,000–£28,000 and opportunities to develop within a leading Kent lettings and estate agency network.